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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to highway and not over priced
Business response:
Dear Alfred, Thank you for the excellent review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay.Sincerely,Hotel Management
WHAT BREAKFAST?
Business response:
Dear anna, Thank you for staying with us. We are glad that you enjoyed your overall stay. However, we were sorry to read that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for being our guest, and we hope you will stay with us again the next time you visit our city.Sincerely,Hotel Management
The lady who helped us check in tonight 1/22 was very helpful and efficient. Would stay again
Business response:
Dear Choo, Thank you for your excellent summary of your stay at Extended Stay America. It's so nice to know we meet your expectation. We work hard to provide high levels of service, and we're glad you were satisfied with the service you received from our front desk associate. We will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing us, and we look forward to welcoming you back soon.Sincerely,Hotel Management
check in was quick and the greeting was welcoming and very personable. The room was spacious for three people. Overall, would definitely stay here again
It was nice to stay had a lot of space for the family. Pull out couch with two double beds were great for us. Only trouble I had was with my key not working. My husbands worked without an issue, but mine I kept having to walk down to get recoded. Other than that and I wish the ice was on the 2nd floor as well. Otherwise it was a pleasant stay.
Business response:
Dear Angelica, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay, and we apologize for any inconvenience you may have faced. We value our guest's feedback as we continually strive to grow and improve our guest services. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
The room was fine for the price. The room had a leaky shower, the blow dryer didn’t work and the room smelled funny, but otherwise was fine.
Business response:
Dear Michelle, Thank you for staying with us and posting your review. We are glad you enjoyed most of your stay and found us to be of great value. However, we apologize for the housekeeping and maintenance issue you faced, and we regret the inconvenience this undoubtedly caused during your stay. Our Housekeeping and Maintenance team usually does a great job ensuring our guests have an exceptional experience at our hotel. Unfortunately, we failed to provide that for you. We will follow up on your concerns to ensure we are wel... read more
Room wa cleaned. Quiet location
Ithe room was very clean. Bed was comfortable
Business response:
Dear Donna, Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with the comfort of your room, especially the bed. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
OK. Not Great. I was on the fence about paying a bit more, but this one seemed to have good reviews mostly. It's OK--not bad for the price by comparison. But my HVAC unit had loud rattling noise. The furnishings and whatnot are showing their age a bit. They provide basic Wi-Fi but require paying for upgrade. I found my 5G hotspot was a better option, but IMO hotels should comp high-speed these days.
Business response:
Dear Guest, Thank you for choosing us. We are glad that you had a good stay. We agree with you that our furnishings, while well-maintained, require updating. We are pleased to say we are in the process of finalizing the details of our upcoming remodel. In the meantime, we will continue to do an excellent job of keeping them clean and up-to-date for our guests. Also, we are sorry for the wifi disturbance you had while here, and it has notified our concerned team to fix it, as it is one of the essential amenity these days. Our... read more
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 3.9 star rating with 2,668 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.