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Extended Stay America Premier Suites - Melbourne - Palm Bay
- Hotels
- West Melbourne, FL
About this business
Location details
4450 Hollywood Blvd, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Weekend stay The gentleman that checked me in was so kind and pleasant to talk with. The check in process was easy and stress free. The breakfast was extremely disappointing!!!!
Business response:
Dear Terri,Thank you for taking the time to review your stay at Extended Stay America. We’re delighted to know that your check-in experience was smooth and welcoming. It’s wonderful to hear that our team member made a positive impression. However, we regret that the breakfast offerings did not meet your expectations. We value your input and will share this with our team to explore ways to improve our breakfast options. Your satisfaction is important to us. We look forward to your next stay. Sincerely,Hotel Management
Nice stay It was very clean. The rooms had everything we needed and the staff was friendly.
We had never stayed in this chain of hotels. It was ok. Easy access and plenty of parking. Our room was clean. The water pressure in the bathroom was bad. Coffee was available in the am.
Business response:
Dear Denise,Thank you for including Extended Stay America in your travel plans. We’re glad you found the location convenient, with ample parking, and that you appreciated the cleanliness of the room. We regret that the water pressure in your bathroom wasn’t up to par and will have our team look into this. It’s great to know you enjoyed the coffee in the morning. Thank you again for your review. We look forward to your next visit. Sincerely,Hotel Management
Close to shopping and near our destination.
EXCELLENT
Business response:
Dear Felix,Thank you for including Extended Stay America in your travel plans. We’re thrilled that you had a fantastic stay. It means a lot to us that you took the time to share your positive thoughts. Your satisfaction is our top priority, and we’re so glad to know we met your expectations. We loved having you as our guest, and we hope to see you in the near future.Sincerely,Hotel Management
Very little water pressure
Great staff but amenities were not great. The staff at this hotel was amazing! Very friendly and helpful. The room was not the cleanest and it was very bare (no art or decor which I think made it echo alot). I do appreciate that their are engineered hardwood floors (if they were clean) but it did make it noisy to hear people above walking around and we had to make sure our children were extra quiet to not disturb others. Also it said breakfast provided which was just some granola bars and pre packaged muffins. This was disap... read more
Business response:
Dear Sarah,Thank you for your kind words about our staff. We sincerely apologize for the inconvenience you experienced regarding the room's cleanliness and the breakfast offering. We understand how important a comfortable, quiet environment is, especially with children, and we will address the noise concerns as well as improve our breakfast options. Your feedback is invaluable as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back and provide a better stay in the future. Thank you a... read more
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - Palm Bay
How is Extended Stay America Premier Suites - Melbourne - Palm Bay rated?
Extended Stay America Premier Suites - Melbourne - Palm Bay has a 4.5 star rating with 1,151 reviews.
When is Extended Stay America Premier Suites - Melbourne - Palm Bay open?
Extended Stay America Premier Suites - Melbourne - Palm Bay is open now. It will close tomorrow at 12:00 a.m.