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Extended Stay America Premier Suites - Melbourne - Palm Bay
- Hotels
- West Melbourne, FL
About this business
Location details
4450 Hollywood Blvd, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just wonderful and relaxing time my family and I had; I also just enjoyed the hotel staff's customer service!!
constructions going on around building did not like
Business response:
Dear Timothy, Thank you for choosing us for your recent visit to the city. We hope your overall stay was enjoyable; however, we regret that you did not leave completely satisfied. We regret the construction issues you encountered. We are grateful for your patience and feedback, which will help us improve. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management
Just OK Facility was nice, clean and new, but a few annoyances. TV remote only worked within one foot of the TV, even after front desk replaced batteries. Front desk person charged my stay at check-in even after I prepaid on Hotels.com. Waiting to get credit they applied at check out…
Business response:
Dear Anthony, We appreciate your feedback and apologize for the inconvenience you encountered during your stay. While the facility itself seems to have met your expectations, the malfunctioning remote and billing issue certainly caused frustration. We'll investigate the remote controls to ensure proper functioning and work with our staff to double-check pre-paid reservations to avoid future billing confusion. We hope you'll consider giving us another chance to provide a smoother experience next time. Sincerely,Hotel Manageme... read more
I would recommend but do not walk bearfoot. Great stay. Floors need to be mopped and cleaned. I went to clean something from the floor and that napkin was black after swipping. I placed my foot on the floor to see how it felt and it was sticky. Everything else was fine.
Business response:
Dear Leslie, Thank you for sharing your experience at Extended Stay America. We're glad to hear you had a pleasant stay overall. We appreciate your feedback regarding the cleanliness issue, and we'll address this internally to ensure a more comfortable stay for our guests. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay soon.Sincerely,Hotel Management
Laut, nur zum übernachten geeignet. Dafür allerdings sehr gut.
Business response:
Dear Dominik, Thank you for your feedback. We apologize for any noise disturbances during your stay. We strive to provide a comfortable environment for all guests and regret any inconvenience caused. We appreciate your acknowledgment of our suitability for overnight stays. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in your future stay at Extended Stay America.Sincerely,Hotel Management
Nice hotel Nice place to stay
Fine
Business response:
Dear Kevin, Thank you for the kind review. We are thrilled we met your expectations for a wonderful stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - Palm Bay
How is Extended Stay America Premier Suites - Melbourne - Palm Bay rated?
Extended Stay America Premier Suites - Melbourne - Palm Bay has a 4.5 star rating with 966 reviews.
When is Extended Stay America Premier Suites - Melbourne - Palm Bay open?
Extended Stay America Premier Suites - Melbourne - Palm Bay is open now. It will close tomorrow at 12:00 a.m.