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Extended Stay America Premier Suites - Melbourne - Palm Bay
- Hotels
- West Melbourne, FL
About this business
Location details
4450 Hollywood Blvd, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location and property quality
The room was great and comfortable, but it was close to the elevator and I could hear it ding and going up and down all evening. Also, the breakfast should be called «snacks» as it’s only a couple of granola bars with coffee. Don’t count on it if you need a filling and balanced breakfast.
Business response:
Dear Guest, Thank you for choosing us and sharing your experience. We are glad you had an overall great stay, but we are disappointed knowing we did not meet every expectation. We will address your concerns regarding the elevator noise and breakfast with the appropriate individuals to ensure this does not happen again. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
The staff were incredibly friendly!!! The guests were like a family in the common areas...you could tell they felt comfortable and at home.
Business response:
Dear Scott, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
Great place to stay. This is a very nice hotel. Yo start off the woman who was at the front desk was just a pleasant, fun lady. She was very sweet and friendly. The room was on the second floor and had a full refrigerator with a full kitchenette. The room was clean, bed very comfortable. The bathroom was also clean and I loved the shower! There is no tub but we always only take showers. You get to the rooms from inside and there are elevators. Again, the lady who checked us in made the day after a long drive. Others should t... read more
The unfriendly hostess made it very clear that I am not to ask any questions before 3.00 check in. The AC is no good. It turns on the cool then the heater turns on to heat. Very frustrating
Business response:
Dear Lee, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. We apologize for not meeting your expectations, and we hope you will consider giving us a chance to provide you with the type of service we are typically known for delivering. Thank you again, and we wish you all the best.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - Palm Bay
How is Extended Stay America Premier Suites - Melbourne - Palm Bay rated?
Extended Stay America Premier Suites - Melbourne - Palm Bay has a 4.1 star rating with 1,499 reviews.
When is Extended Stay America Premier Suites - Melbourne - Palm Bay open?
Extended Stay America Premier Suites - Melbourne - Palm Bay is open now. It will close tomorrow at 12:00 a.m.