Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Thank you for choosing to stay with us at Extended Stay America. We’re delighted to know you loved your well-maintained room and that you were pleased with the service provided by our excellent staff. On behalf of everyone here, we invite you to stay with us again the next time you visit Miami. Sincerely, Hotel Management 

Business response:

Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for the terrific review! We enjoyed having you as our guest at Extended Stay America. It is great to know that our team made your stay more comfortable. Making our guests feel at home is what we love to do, and we will will share your compliments with Irina. We hope you will consider us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Lorna, thanks for being a guest at our hotel. Although you liked your spacious room and the courteous service provided by our team, we are sorry you didn’t like our hotel policies. Our hotel is designed for guests, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management 

Business response:

We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

We were pleased to read you enjoyed your stay at Extended Stay America. Thank you for recognizing Ivana and Marcelo and for your kind compliments. We will share your feedback at our next staff meeting for all to hear as a reminder that their efforts do not go unnoticed. We appreciate having you as our guest and hope to have the pleasure of welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback regarding your stay at Extended Stay America. Your compliments were a pleasure to read, and we were delighted to learn that you were thoroughly spoiled by our associates. We will share your fantastic remarks Ivana and Marcelo. Thank you again, and we look forward to welcome you back very soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. Your comments were a pleasure to read and we are excited to share them with our wonderful staff. It was a pleasure to have you as our guest, and we hope to see you again soon on your next visit. Sincerely, Hotel Management 

Business response:

We are delighted you chose to stay with us at Extended Stay America. We realize we are a home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations. Reviews such as yours mean a lot! Thanks again and we look forward to welcoming you and your husband back. Sincerely, Hotel Management