Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South

Business response:

Dear Guest, We are glad you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Marisol, Thank you for your feedback. We're thrilled to hear that you found our location quiet and safe. We strive to provide a comfortable environment for all our guests. However, we regret that our breakfast offerings did not meet your expectations. We value your input and will review our breakfast options to improve the experience. We appreciate your comments and hope to have the opportunity to enhance your stay at Extended Stay America, further in the future. Sincerely, Hotel Management 

Business response:

Dear Pedro, We are delighted that you selected Extended Stay America for your recent stay in the city, and we are genuinely pleased to note the positive aspects of our hotel that you highlighted. Also, we appreciate your feedback on our complimentary breakfast; we are always grateful to learn from our guests what would have enhanced their experience. Your business is highly valued, and we hope to be your preferred choice whenever you are in the area. Sincerely, Hotel Management 

Business response:

Dear Vilma, We are grateful to have you as our guest and appreciate your positive feedback about our convenient location. However, we apologize for not meeting your expectations with our grab-and-go breakfast options. Your feedback will be shared with our leaders so that they can consider our guests' preferences and improve our future breakfast choices. We hope to make your next stay with us a more memorable and satisfying experience if your travels bring you back to the city. Sincerely, Hotel Management