Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South

Business response:

Dear Espinoza, Thank you for your review of Extended Stay America! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. Nevertheless, we apologize if any issues detracted from the perfection of your experience. Please know that our front desk is available to help make your stay as comfortable as possible. Thank you for choosing us for your visit; we hope to have another opportunity to host you again in the future. Sincerely, Hotel Management 

Business response:

Dear Érica, Thank you for taking the time to share your thoughts about your stay at Extended Stay America. We are pleased to hear that you found our property to offer good value and appreciated the modern, renovated rooms. We also appreciate your feedback regarding the food smell in the hallway, and we will address this with our team to ensure a more pleasant environment for our guests. It’s always a pleasure to know that our proximity to the airport was a convenient feature for your stay. We hope to have the opportunity to ... read more

Business response:

Dear Alfonso, We are pleased to know how much you liked your guest room, as we want our guests to feel at home and be as comfortable as possible. Our commitment is to deliver exceptional service consistently, and it is gratifying to know that our efforts resonated with you. Your comments regarding the complimentary breakfast are also essential to us, as we always look for ways to enhance our guest experience. We look forward to welcoming you back to Extended Stay America during your next visit to the city. Sincerely, Hotel M... read more