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8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Estancia tranquila Que la limpieza sea cada 7 días hubiera preferido que sea una limpieza cada 2 dias Las habitaciones son tipo air bnb y el precio es bueno dan buena atención
Business response:
Dear Nathss767, Thank you for staying at Extended Stay America and posting such a generous review. We are pleased to learn that you enjoyed your stay and that we surpassed your expectations at an excellent value. Since we are an extended-stay property, we provide housekeeping services to guests who stay eight or more nights to respect our guests' privacy and offer minimal intrusion; however, these services are always available upon request for an additional fee. We regret any inconvenience this caused. As a team, we genuinel... read more
Excelente relación calidad-precio. Regresaría sin dudarlo La ubicación es excelente, las habitaciones muy cómodas, el personal (en especial Mariela, es muy amable). Una relación calidad-precio difícil de igualar
Exceptional La Ubicación
Business response:
Dear Jose, Please accept our gratitude for taking the time to review your stay at ExtenStay America. We are glad you enjoyed the location of our hotel.! Your satisfaction is important to us, and we appreciate your feedback. If there is anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back soon! Sincerely, Hotel Management
Serviceable for a short stay, close to work Partying in the parking lot by guests by their car, they were there every evening. I felt unsafe. The men often commented on women’s appearance. That is not cool. Room smelled weird. Staff woke me up twice in morning and I work nights. Clean rooms, quiet
Business response:
Dear Sue, Thank you for taking the time to review us. While we're pleased you found our rooms clean and quiet, we're deeply sorry about the disturbances caused by other guests in the parking lot, as well as any discomfort you felt due to their behavior. Ensuring the safety and comfort of all our guests is paramount, and we will address this matter with our team to prevent recurrence. Additionally, we apologize for the inconvenience caused by the room odor and the disturbance from our staff. Your comments will be shared inter... read more
!Que te puedo decir! El desayuno, no es un desayuno ,!Oferta engañosa!, deben ponerle otro nombre a ese concepto , un café con unas galletas puestos en una mesita en la recepción sin un sitio donde sentarse , !Que decepción! ...... Pase un mal rato a mi llegada , la recepcionista no supo explicarme como hacer el pago con la tarjeta y casi que me hecha porque la tarjeta que pase primero no se hacia efectiva. Su actitud no fue nada amable y raya con lo grosera. Resto de las empleadas , son muy amables. No realizan limpieza a l... read more
Business response:
Dear Vidal, We sincerely apologize for the disappointing aspects of your stay. Your feedback regarding the breakfast and receptionist's behavior is concerning, and we regret any inconvenience caused. We take your comments seriously and will address these issues with our team to ensure improvements. We appreciate your acknowledgment of the friendly demeanor of our other staff members. Regarding housekeeping, we understand your concern and will review our procedures to accommodate our guests' needs better. Your satisfaction is... read more
Good El desayuno no es tal.. es solo café y barras de cereal no muy agradables, lo había elegido por eso, así no salía en la mañana.Reserve solo una noche para llegar descansada a mi vuelo al día siguiente, para tres personas (matrimonio e hija de 11 años) y me dieron un cuarto con una sola cama (2 plazas)… por lo que no descansamos bien ninguno.
Business response:
Dear Moira, We sincerely apologize for the disappointment you experienced with our breakfast offerings and the room allocation. Your feedback is invaluable, and we regret any inconvenience caused. We take your comments seriously and will address these issues with our team to ensure improvements. We understand the importance of a comfortable and restful stay, especially before a flight, and we apologize for falling short of your expectations. We hope you reconsider and give us another opportunity to provide you with a more sa... read more
Ok Didn’t have kitchen appliances as advertised Very cheap and old appliances It’s better that nothing Not a real breakfast
Business response:
Dear Kidist, Thank you for your feedback. We apologize for any disappointment regarding our breakfast options and kitchen appliances. Your comments are valuable as they help us identify areas for improvement. We'll address these concerns to ensure we meet the expectations of our guests. We appreciate your understanding and hope to welcome you back for an improved experience. Sincerely, Hotel Management
Boa Fiquei 7 dias e não veio faxina e não foram trocadas as toalhas de banho Praticidade
Business response:
Dear Sergio, We appreciate your high rating and hope you had a pleasant stay with us. We know a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely apologize that this was not your experience. Please know that our housekeeping is done for guests staying more than eight nights to respect our guests' privacy and offer minimal intrusion. If there was any miscommunication about our services during check-in, please accept our apologies. Our hotel is committed to ensuring cleanliness to all guests, and w... read more
Muy bueno Un poco frío el trato Tranquilidad
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.9 star rating with 2,593 reviews.
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.