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Extended Stay America Premier Suites - Miami - Coral Gables
- Hotels
- Miami, FL
About this business
Location details
3640 SW 22nd St., Miami, FL, 33145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean, bed was comfortable and everything worked as one would expect. We had to ask for a coffee maker and coffee/cream/sugar as well as extra towels, but this was not a problem at all. Breakfast was minimal, but was as advertised. We would stay there again.
Wonderful personnel. Respectful and kind.
Business response:
Dear Guest, We are delighted to know that our team left a positive impression during your time with us at Extended Stay America. Their courteous attitude and helpful nature are qualities we take great pride in. Your encouraging remarks truly motivate us to continue offering warm, attentive service to every guest. We sincerely appreciate your stay and hope to have the opportunity to provide another pleasant visit in the future! Sincerely, Hotel Management
Easy check-in, clean room, everything works
Business response:
Dear Guest, It is wonderful to hear that your check-in was smooth and that your room met your expectations during your stay at Extended Stay America. We are glad everything was in good working order and that you felt comfortable. Feedback like yours encourages our team to continue providing reliable and welcoming experiences. Thank you for sharing your thoughts, and we look forward to hosting you again on your future visits. Sincerely, Hotel Management
Clean room
They promised breakfast included, but when we arrived it was the complete opposite. They only had coffee, boiled eggs, oatmeal and some snacks. There was a table there with no chairs. They turned what seemed a room into an auto service breakfast with very few options. Not what we expected from "breakfast included". Should've stated it differently when booking, it's basically false advertising.
Business response:
Dear Guest, We appreciate you being our guest and leaving your valuable comments. We know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. Thank you for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I did not enjoy my stay here. It has a convenient location, though the room smelled like someone smoked there. Receptionist was very kind to change it immediately. In new room the bath tub did not drain the water. Bedding sheets didn’t feel fresh.for breakfast is only granola bar and coffee. I’d say it too overpriced and the definitely under deliver.
Business response:
Dear Guest, Thank you for taking the time to write a review of our hotel. . We understand how important comfort and value are, especially when selecting a place to stay. We’re glad to hear that our front desk associate responded quickly and helped make your transition smoother, as genuine service is something we strive to provide. Your observations regarding overall comfort and amenities have been noted and will be shared with our team. Feedback like yours helps guide ongoing attention to guest expectations. We appreciate yo... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Coral Gables
How is Extended Stay America Premier Suites - Miami - Coral Gables rated?
Extended Stay America Premier Suites - Miami - Coral Gables has a 3.8 star rating with 1,529 reviews.
When is Extended Stay America Premier Suites - Miami - Coral Gables open?
Extended Stay America Premier Suites - Miami - Coral Gables is open now. It will close tomorrow at 12:00 a.m.