Extended Stay America Premier Suites - Nashville - Smyrna

Business response:

Dear Amanda, We are glad to know how much you enjoyed your stay at Extended Stay America and are happy to hear that the room size was just right for your family! Providing a comfortable stay is always our goal. However, we are sorry to hear that your experience with housekeeping didn't meet expectations—we appreciate your feedback and will address this with our team. We'd love the chance to welcome you back whenever your travels bring you back to the city. Sincerely, Hotel Management 

Business response:

Dear Becerra, We are pleased you enjoyed the convenience of having a kitchen during your stay. A well-equipped space can make a visit even more comfortable, and we’re glad it added to your experience. We appreciate your thoughts on the amenities, as guest feedback helps us explore ways to enhance future stays. We hope to welcome you back for another enjoyable visit! Sincerely, Hotel Management 

Business response:

Dear Yasir, Please accept our gratitude for taking the time to post such wonderful feedback about your stay at Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. It was a pleasure having you, and we hope to see you again on your next visit to the area. Sincerely, Hotel Management