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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel beds were somewhat uncomfortable. Sunken in the middle. Noise level was high from floor to floor and room to room. Staff was friendly and helpful!
Business response:
Thanks for choosing us for your needs. We are glad you liked our courteous associates and that their service made for a better stay. However, we are sorry you couldn’t experience a good night’s sleep due to the noise and bedding issue. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
The hotel is clearly well done. Breakfast is only a muffin and granola bar, but since this is an extended stay that makes sense-- you can make a nice breakfast for yourself in your room if you want. Clean. Nice neighborhood. My one complaint is I had to wait like 10 minutes to check out because no one was at the front desk. I get that the front door staff gets busy-- I have no problem with that! My note to the staff would be to install a bell so people who come to the desk can alert the staff that they're there. But overall,... read more
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We value your review and hope to have you as our guest again. Sincerely, Hotel Management
Surprising stay I was very surprised about the hotel. Everything looks brand new and well maintained. Friendly staff. TV with good variety of channels. I will certainly return.
Business response:
Alfonso, thanks for the kind review of Extended Stay America. We are delighted to know you liked our well-maintained property and that our offerings were according to your expectations. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Immaculate convenience We checked into the hotel for a quick one-night stay in Nashville. Parking was easy, and a luggage cart was available at the door. The room was immaculate and spacious. I could really see this as a great place to stay while looking for housing.
Business response:
Kathy, thank you for the perfect feedback of Extended Stay America. We are thrilled to know you enjoyed each and every aspect of our hotel and that you had a great stay here. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Clean and Convenient Was traveling with my son to look at colleges. As it was a crazy busy weekend in Nashville, hotel selection was limited. The Extended Stay worked fine for our purposes as it was conveniently located. The facility was clean and the staff was surprisingly helpful. As this is an Extended Stay Hotel, I suggest picking up some drinks and snacks for the full fridge as breakfast is coffee and a packaged bar or muffin.
Business response:
Michelle, it was a pleasure to have you as our guest at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you and your son again the next time you visit our area. Sincerely, Hotel Management
Business response:
Thank you for your feedback, we are truly delighted to hear that you had a wonderful stay with us. Providing exceptional service and a memorable experience is our top priority. We hope to welcome you back again soon!
This location is in the process of remodeling rooms to effect a mid-century modern feel. Everything was new in my fourth floor room. No wall to wall carpet. : ) I am a bath person so was disappointed there was no tub. Shower head was of the water conserving kind with medium pressure. : 0 The AC worked very well. : ) The refrigerator made "percolating" noises off and on all day/night. : ( Plan on eating breakfast somewhere else but stock up on their offerings for snacks later in the day. : 0 Afternoon cookies and lemonade was... read more
Business response:
Thank you for rewarding Extended Stay America with your review. It feels so good to know you were happy with the comfort of your well-appointed room and that you had a great stay with us. Your feedback for the HVAC unit is shared with the concerned team to check and do the needful. Thank you for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very clean , comfortable hotel . Excellent location
Business response:
Thanks for choosing Extended Stay America. We are delighted to know you liked our well-maintained property and that you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Blah Pleasant stay but had to wait a while for a desk attendant to show up both on checkin and check out. No bottles of water in the room. Breakfast was just heat up yourself oatmeal and snack bar.
Business response:
Ryan, thank you for staying at our hotel and then taking the time to share your experience. With feedback such as yours, we can turn our attention directly to areas needing improvement. Thank you again for your comments. We look forward to welcoming you again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,462 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.