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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Thank good takes pets Never had enough towels or toilet paper!! Coffee gone by 10:00 Staff was friendly though Great location
Business response:
John, thank you for taking the time to share feedback regarding your stay. We are glad to read you liked our overall service as well as our location. Please know we are committed to providing the highest level of service and quality for every guest. We hope you will accept our apologies for your disappointing experience and consider giving us another chance to make a much better impression. Sincerely, Hotel Management
No breakfast Even though the hotel stay says includes breakfast there's no breakfast. Just a couple snack bars and coffee. Nice hotel though, good location, clean, and comfortable.
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Horrible "free" breakfast I wasn't real happy that a prepackaged muffin, a nutritional breakfast bar or packaged oatmeal was the only food options. And coffee or hot chocolate was the only breakfast drink available. I would think with paying $280 for a single nights stay there would be a better breakfast option.
Business response:
Thanks for evaluating your experience at our hotel. We are sorry for the disappointment you had with our complimentary grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
As what we expected. Clean room, sheets and bathroom. Beds are comfortable. Towels are clean too. Close to Pathenon and Adventure Science Center which is a plus. The downside are: breakfast is not good, but there are a lot of fastfoods around the corner. The room have a kitchen but no utensils and pots but you can ask for them at the front desk though. Still a very good place to stay for an overnight stay or mayve 2 nights stay.
Business response:
Thanks for choosing to stay Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean and decently priced. Will stay there away.
Business response:
Tracy, we appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
It was a very nice room andMaurice was excellent. The room was clean and pleasant though the tv reception was a little spotty
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Kent, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Hotel beds were somewhat uncomfortable. Sunken in the middle. Noise level was high from floor to floor and room to room. Staff was friendly and helpful!
Business response:
Thanks for choosing us for your needs. We are glad you liked our courteous associates and that their service made for a better stay. However, we are sorry you couldn’t experience a good night’s sleep due to the noise and bedding issue. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
The hotel is clearly well done. Breakfast is only a muffin and granola bar, but since this is an extended stay that makes sense-- you can make a nice breakfast for yourself in your room if you want. Clean. Nice neighborhood. My one complaint is I had to wait like 10 minutes to check out because no one was at the front desk. I get that the front door staff gets busy-- I have no problem with that! My note to the staff would be to install a bell so people who come to the desk can alert the staff that they're there. But overall,... read more
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We value your review and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,503 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.