Extended Stay America Premier Suites - Orlando - Sanford

Business response:

Dear Guest,Thank you for the fantastic review of Extended Stay America. We're delighted you found the property spotless from the lobby to your room and appreciated the convenience of nearby shops and dining options. It's wonderful to see that our location enhanced your stay. We are delighted you included us in your travel plans and hope you will be back to revisit us soon.Sincerely,Hotel Management 

Business response:

Dear Jennifer, We are pleased to learn about your positive experience with Julietat Extended Stay America. Ensuring exceptional service is our primary goal, and we sincerely appreciate your recognition of her helpfulness. Your feedback serves as a source of motivation for us to uphold the highest standards. We eagerly anticipate the opportunity to welcome you back for another exceptional stay.Sincerely,Hotel Management 

Business response:

Dear Emily,Thank you for including Extended Stay America in your travel plans. We're thrilled that you had such a positive experience during your stay. It's our goal to provide a comfortable and welcoming environment for all our guests, and we're so happy to know that we met your expectations. We appreciate your feedback, and we hope to have the pleasure of welcoming you back soon for another enjoyable visit. Sincerely,Hotel Management 

Business response:

Dear Kristine,We’re glad that the room met your expectations in terms of cleanliness and the online pictures. We understand that everyone has different preferences when it comes to room decor, and we appreciate you highlighting that. We’re always working to improve, and your comments help us provide a better experience for future guests. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management