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Extended Stay America Premier Suites - Orlando - Sanford
- Hotels
- Sanford, FL
About this business
Location details
1437 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good stay for the price. Check-in clerk was not too friendly, but otherwise, pretty good!
Business response:
Dear Paul, Thank you for your feedback. We are pleased to hear you had a good stay for the price. We appreciate your comments and will work on improving the check-in experience. We hope to welcome you back to Extended Stay America for an even better experience in the future.Sincerely,Hotel Management
It was clean. Staff was helpful. Basic accommodations.
The staff was amazing. My plane was late arriving so I checked in in the middle of the night and the team was so caring and supportive. I felt cared for and was able to sleep well! The property was very clean and the rooms were very spacious. Highly recommend.
Business response:
Dear BRANDI, Thank you for your kind words about your stay at Extended Stay America. We are thrilled that our friendly and helpful staff made a positive impression and that you found your room comfortable. It’s wonderful to know you enjoyed your time with us. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience!Sincerely,Hotel Management
Room was hot
La chambre était rénové mais les moulures étaient déjà décoller et la tapisserie détriers le comptoir egalement. De plus la climatisation était difficile à ajusté et à notre arrivé la température était de 62F. Par contre le personnel était très courtois.
Business response:
Dear Olivier, We apologize for the issues you encountered during your stay. Your feedback regarding the room condition and air conditioning concerns has been noted, and we will address these promptly to ensure a more comfortable experience for our guests. We appreciate your kind words about our staff and their courteous service. Your satisfaction is important to us, and we hope you will consider giving us another opportunity to exceed your expectations in the future.Sincerely,Hotel Management
Didn’t seem like staff cared
Business response:
Dear Robin, Thank you for staying at our hotel and sharing your review. Your concern regarding the lack of attention from some of our staff members is unacceptable. This is certainly not the standard we strive to deliver, and we will use your feedback to ensure that we are well-poised to serve our guests better in the future. We are committed to providing outstanding service and hope to have another opportunity to show you the exceptional stay you deserve. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Orlando - Sanford
How is Extended Stay America Premier Suites - Orlando - Sanford rated?
Extended Stay America Premier Suites - Orlando - Sanford has a 4.1 star rating with 2,281 reviews.
When is Extended Stay America Premier Suites - Orlando - Sanford open?
Extended Stay America Premier Suites - Orlando - Sanford is open now. It will close tomorrow at 12:00 a.m.