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Extended Stay America Premier Suites - Orlando - Sanford
- Hotels
- Sanford, FL
About this business
Location details
1437 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I loved this hotel! Highly recommended. If you need dishes just let them know at the front desk. They will take care of you.
Brand new hotel with some staff needing training Raymond and Clarissa had the utmost in customer service. Due to your website and confusing information given to me by the management for booking another night’s stay, I could not stay. Was not feeling well and went to medical appointment. Was told they would give me late checkout till 12, and key would not work. I am disabled and had cane on their baggage cart, and had to turn around to have someone open door, as my belongings were inside. Almost Impossible to check out by 12 ... read more
Business response:
Lourdes, thank you for sparing some time to share your feedback. We regret the issues you had with extending your stay and the problem with the key card that led to a disappointing experience. We are sorry for what transpired and assure you to look into the matter to know where we went wrong and ensure it is not repeated. We hope you will afford us the opportunity to regain your trust. Sincerely, Hotel Management
Nice, new, clean rooms. Full fridge size but missing coffee maker and maybe a few utensils for the kitchen
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad you were pleased with our immaculate accommodations with a kitchenette. However, we regret you were not aware of our dishware policy. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommod... read more
Room not available Nice hotel... the only thing that i didn’t like was “check in” was at 3pm but our room wasn’t available until 7pm...
Frequently asked questions about Extended Stay America Premier Suites - Orlando - Sanford
How is Extended Stay America Premier Suites - Orlando - Sanford rated?
Extended Stay America Premier Suites - Orlando - Sanford has a 4.5 star rating with 1,615 reviews.
When is Extended Stay America Premier Suites - Orlando - Sanford open?
Extended Stay America Premier Suites - Orlando - Sanford is open now. It will close tomorrow at 12:00 a.m.