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Extended Stay America Premier Suites - Orlando - Sanford
- Hotels
- Sanford, FL
About this business
Location details
1437 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk Young lady was so sweet The room was so comfortable
Business response:
Rikkita, thank you for choosing Extended Stay America. We are glad your stay with us was great and that you loved your suite and the service provided by our front desk staff. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
Big rooms, fridge, microwave, stove. Stores and restaurants close by.
Business response:
Dear Jonas, thank you for the excellent feedback! It's so nice to read your suite felt like your own apartment. As an extended stay hotel, we offer more 'apartment-like amenities' since many of our guests stay with us for weeks and appreciate the comforts of home on the road. We are glad you enjoyed our location and the fully equipped kitchen. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Excellent service, thank you
Business response:
David, thank you for staying at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Floors must be wood. It was like elephants walking above me
Business response:
Richard, thank you for choosing Extended Stay America and your great review. We are glad you were pleased with most aspects of your stay. We also appreciate you pointing out not only what you liked but also the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, and we hope you will choose us the next time you visit. Sincerely, Hotel Management
Breakfast (included) was a lie. Coffee and a candy bar is not "breakfast". Extremely difficult to get into the property. One had to go thru a shopping center's back street
Business response:
Rosendo, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations with the breakfast; please accept our apologies for the issues that impacted your experience. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
This hotel does not provide hair dryers unless you ask for one from the front desk. That would not be so bad if that was explained to you upon check-in, but it is not. So, after you have taken your shower and are looking around for the non-existent hair dryer, you call the front desk in frustration asking where is the hair dryer. It is at that point you are given the good news, "come down and get one".
Business response:
Roy, thank you for choosing Extended Stay America. We are glad your visit with us was pleasant and that you gave us an excellent rating. However, we regret the inconvenience you had due to our hair dryers being available at the front desk. Please know we will share your feedback appropriately to make sure our guests are aware of our offerings. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Orlando - Sanford
How is Extended Stay America Premier Suites - Orlando - Sanford rated?
Extended Stay America Premier Suites - Orlando - Sanford has a 4.1 star rating with 2,321 reviews.
When is Extended Stay America Premier Suites - Orlando - Sanford open?
Extended Stay America Premier Suites - Orlando - Sanford is open now. It will close tomorrow at 12:00 a.m.