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Extended Stay America Premier Suites - Orlando - Sanford
- Hotels
- Sanford, FL
About this business
Location details
1437 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Place
All staff members are nice
Business response:
Thank you for your five-star review of Extended Stay America. We are thrilled that everything went well during your stay and that you were highly impressed with the service delivered by our courteous associates. We invite you for a return visit. Sincerely, Hotel Management
Very clean and comfortable, but no breakfast. This time room was clean and front clerk has a great attitude. Still no breakfast AS ADVERTISED. Stop using the "COVID" as an excuse and SERVE BREAKFAST!
No breakfast!! There is NO BREAKFAST as advertised on the site. The rooms are modern and sleek design with a cooktop, fridge and microwave. There are no utensils or cookware items. My room had the tub full of water, so I doubt they sanitized the room.
Business response:
Thank you for taking the time to share your feedback. While we are glad you liked some aspects of your stay, we apologize for the mistakes made in servicing your suite. We will share this with our housekeeping team to be more diligent. Please know, kitchenware for your suite is made available for complimentary at the front office. We also regret the disappointment you had with breakfast not being served. This information is posted on the hotel website, so our guests are aware while making reservations. We will check the thir... read more
Customer service
Great place New and well kept
Business response:
Thomas, it was a pleasure having you as our guest at Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Hotel Management
It was clean and eiher new or recently redone. The staff were polite and helpful. I wish there had been some outdoor seating area and it would have been nice to have an ice machine on the floor instead of just in the lobby. I was expecting a fully equipped kitchen, but had to request the items I needed to be delivered to the room. I would stay again as the price was right and the staff eager to meet my needs.
Staff nice and properly clean
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Orlando - Sanford
How is Extended Stay America Premier Suites - Orlando - Sanford rated?
Extended Stay America Premier Suites - Orlando - Sanford has a 4.5 star rating with 1,615 reviews.
When is Extended Stay America Premier Suites - Orlando - Sanford open?
Extended Stay America Premier Suites - Orlando - Sanford is open now. It will close tomorrow at 12:00 a.m.