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Extended Stay America Premier Suites Pensacola- NAS Corry Station
- Hotels
- Pensacola, FL
About this business
Location details
4034 Barrancas Ave, Pensacola, FL, 32507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A place if you just want to crash, a BAD place if you want leisure and privacy. This review is based on staying here for leisure. This hotel is fine if you don't care about privacy and just want to sleep in a decent place... As soon as I walked in, it kind of felt like a hospital room. the bed is on a metal stand instead of a boxspring underneath. It just felt like a mental hospital or military room or something. I did not like it. not to mention when I was walking to my room, I heard people moaning down the hall, possibly e... read more
Business response:
Dear Paige, Thank you for sharing your feedback. We’re glad you found your room clean, the amenities useful, and our team welcoming. We are truly sorry your stay did not meet your expectations for comfort, privacy, and relaxation. We understand how important it is to feel comfortable and enjoy a quiet environment during leisure travel, and we regret the disturbances you experienced in your room. Regarding towels, our front desk is always ready to provide items upon request, and we will review ways to ensure better essential ... read more
average for a night stay was not super clean like the other reviews say hair in the tub and blood on the curtains. front desk was nice bed was comfortable
Business response:
Dear Guest, Thank you for sharing your experience. We are glad our team made you feel welcome and that your rest was comfortable. It is concerning to learn that aspects of your room did not meet the expected standards of cleanliness. Your comments have been shared with the housekeeping team for review, and steps are being taken to address them. We take these matters seriously to ensure future stays reflect the quality our guests deserve. Your feedback is genuinely valued and appreciated. Sincerely, Hotel Management
Wasn't very fun not having TV at all first night. Nobody offered to fix or move me to another room. Didn't have any tv or cable the first night I arrived. Requested help but nobody would show since it was a holiday. The next day one of the hotel staff was able to come in and assist and get it going. I received phone calls from Tech service support after I already checked out and back home. Nobody offered credit or another room. Other than that, all was okay. Location was okay and most of staff was very nice.
Business response:
Dear Jody, Thank you for taking the time to share your experience. We are glad to hear you found the staff generally pleasant and the location suitable. That said, we understand how frustrating it must have been to be without TV service on your first night, especially without timely support. While holiday staffing can pose challenges, your comfort should never be compromised. We apologize for the inconvenience and any miscommunication that followed. Your feedback helps us identify where we can do better, and we are actively ... read more
Could’ve been better which it usually is but this time sucked. My room was unsanitary The room
Business response:
Dear Jamaal, We're sorry to learn that your recent visit didn't reflect the quality you've come to expect. It's disappointing to know that the room's condition fell below standard, especially for a returning guest. Cleanliness is something we take seriously, and your comments will be shared with our team so the matter can be addressed. We value your continued support and hope to provide you with a much-improved experience in the future. We hope you will return so we can provide you with the exceptional visit you deserve. Sin... read more
Ok Real noisy. Bad location Bed was comfortable but there was a lot of road noise.
Business response:
Dear Richard, Thank you for sharing your thoughts. While it's good to know the accommodations offered some comfort, we are sorry the environment surrounding your stay didn’t provide the level of tranquility expected. External disturbances can be frustrating, especially when rest is a priority. Your comments regarding the setting and overall experience are being taken seriously and will be reviewed internally. We appreciate your feedback as it helps guide improvements that better serve our guests moving forward. Sincerely, Ho... read more
Smelly rooms, no hot breakfast as advertised, noisy and paper thin walls…very unhappy and want refund I asked for a quiet room and they put me close to the elevator and people were stomping on my ceiling. The entire time I was there which woke me up. This was after I made a special request to get a room in a quiet part of the hotel. We also didn’t have any Type of hot breakfast even though hot breakfast was advertised which is false advertising and I’d like to get a partial refund for that. The room smell like water has been... read more
Business response:
Dear William, We understand how frustrating it must have been not to receive the room you requested, especially when noise disrupted your rest. We do try to honor special requests; however, there are times when we do not have the requested room unoccupied and available. Additionally, we are sorry that our property’s upkeep and breakfast did not meet your expectations. We truly appreciate your feedback, as it helps us identify areas where we need to improve. While it’s disappointing to know your visit left you unsatisfied, we... read more
Disappointing The staff, the lady serving the breakfast was rude, and there was no breakfast at all, just grab and go, like coffee and muffins The bed
Business response:
Dear Sharon, Thank you for taking the time to share your feedback. We're glad you found the bed comfortable, but we're sorry the rest of your experience didn’t measure up. The interaction you described during breakfast is certainly not the kind of service we aim to provide. Our current setup offers a grab-and-go option which is shared in our listing, but it should always be presented with courtesy. We’ll be addressing this with the team to ensure guests feel more welcomed moving forward. We appreciate the opportunity to host... read more
Wouldn’t book again Room wasn’t clean- men’s beard shavings behind the sink, toilet was dirty, shower, etc. “grab and go breakfast” is packaged muffins, granola bars, yogurt. Employees were very nice, they actually like dogs here & give them treats versus making them feel like a burden/ adding a ton of extra fees for dogs.
Business response:
Dear Mikayla, Thank you for your feedback. While we’re pleased to hear our team’s warm hospitality and pet-friendly approach stood out, we regret that the overall experience fell short. Maintaining a high level of cleanliness is essential, and your observations have been shared with the appropriate teams to ensure thorough attention to detail moving forward. We also appreciate your comments regarding the morning offerings and will use them to guide future improvements. Your input is truly valued. Sincerely, Hotel Management
Very Poor Facility was new. Bed was already damaged as in noisy. All items had to be requested. Didn't receive room serviceverye between days.
Business response:
Dear Thomas, While we’re glad you noticed the newer facility, we’re sorry the condition of the bed and the lack of in-room service made your stay less comfortable. Housekeeping is available as per the Extended Stay schedule, and we regret if this wasn’t communicated. Additionally, we keep kitchenware and other items at the front desk to ensure the cleanliness of each guest, and our team is happy to provide them upon request. Your comments are appreciated and will be shared with our team to help us improve the overall experie... read more
Frequently asked questions about Extended Stay America Premier Suites Pensacola- NAS Corry Station
How is Extended Stay America Premier Suites Pensacola- NAS Corry Station rated?
Extended Stay America Premier Suites Pensacola- NAS Corry Station has a 4.3 star rating with 416 reviews.
When is Extended Stay America Premier Suites Pensacola- NAS Corry Station open?
Extended Stay America Premier Suites Pensacola- NAS Corry Station is open now. It will close tomorrow at 12:00 a.m.