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Extended Stay America Premier Suites Pensacola- NAS Corry Station
- Hotels
- Pensacola, FL
About this business
Location details
4034 Barrancas Ave, Pensacola, FL, 32507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never again. The fact that we waited forever for some one to check us in and it was 1:00 in the morning. The amount of time it took for us to get checked in we could have went to our room showered and laid down. Not adding there were no accommodations made for the wait. We still had to get up and GET OUT. Shower was filthy. Floor had pet hair everywhere. The ac screamed allllll night long The bed was comfortable that was it. Nothing else that night literally. No more no less.
Business response:
Dear AleHondrea, Thank you for your recent stay and for sharing your experience. We appreciate you taking time out of your day to let us know how we can improve, and we assure you we will do just that. We are committed to delivering excellent service and accommodations for all our guests. This type of feedback is not typical of the remarks we usually receive, so we sincerely apologize that you did not experience our team members at their best. Thanks again for your valuable feedback. We hope you will give us another opportun... read more
Bad I reserved a room through this app and 15 minutes later , I arrived at the hotel with my confirmation number. To be told the I missed my check in and that my room was not available bc I didn't check in at 3 pm but I didn't make the reservation til 1:30am. After her telling me I had to pay for another room.an hour and A half I finally was able to get into my room.. Cleanliness and the comfort
Business response:
Dear Rashied, Thank you for choosing us. It is nice you were pleased with the cleanliness and comforts of the hotel. However, we are sorry for the inconvenience caused on arrival with the reservation of your room. It is good to know our team was able to resolve it to your satisfaction. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please let us host another occasion and provide you with the seamless stay you deserve! Sincerely, Hotel... read more
Just average. The breakfast was terrible. When we checked out, we went through a fast food joint to get a more complete meal. The king suite met our needs. It gave us a little privacy while being comfortable for our 17 year old son.
Business response:
Dear Kelley, Thank you for choosing us. It is nice you were pleased with the room and had a pleasant stay with your son. However, we are sorry for the discomfort caused by the breakfast choices. Allow us to discuss this with the team and ensure we are working to improve this as we move forward. Please return and give us a second chance to deliver the outstanding experience you should always expect from us. Sincerely, Hotel Management
We stayed only 1 night so we survived, but for an "extended stay" facility we found it lacking. While the room had a kitchenette with nice appliances (fridge, cooktop, microwave) there were no utensils, dishes or pots/pans, etc. These items may have been available for an extra charge, but really? The most disappointing thing was the abysmal "breakfast" that was advertised. Coffee was ok, but there was nothing else available besides a small yogurt, instant oatmeal, cheap packaged muffin and granola bar. And there were very fe... read more
Business response:
Dear Wilkins, Thank you for sharing your thoughts with us. We’re pleased to hear that the accommodations and kitchenette met your needs, but we apologize for the inconvenience regarding in-room supplies and the breakfast options. Our goal is to offer a seamless extended-stay experience, and your feedback highlights areas we can improve to better meet guests’ expectations. We appreciate your input and are committed to enhancing both the availability of essentials and the breakfast selection. We hope to provide a more satisfyi... read more
Bad They don’t cleaning the bedrooms. Nothing
Business response:
Dear Yailiz, Thank you for taking the time to share your feedback. We want our guests to have a clean and comfortable hotel experience. Therefore, we sincerely apologize for not meeting your expectations upon arrival. Our commitment to cleanliness is of utmost importance, and we will review the areas to address your concerns with our housekeeping team to maintain the highest standards throughout the property. Please give us another opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Just a so so hotel Not in a good location and the room was noisy, off the street. Also make note that this is a pet friendly hotel and the people smoke and congregate off the front door with their dogs and poop in various areas in the front of the hotel ( careful where you walk). Most time the staff is out front smoking and sitting on the picnic table talking with the other people. Would not staff here again, not my type of environment. Never had it and its just package snacks, bars, pastries?
Business response:
Dear Stephen, Thank you for your feedback. We apologize for any negative experience related to your recent visit. Please know we take accusations of this nature seriously, and we appreciate your patience as we investigate. In response to your remarks, we will discuss with our team to find out what went wrong and how we can improve this as we move ahead. Smoking is never allowed in the hotel premises. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve! Sincerely, Hote... read more
The people were pleasant but the facilities need a very good cleaning! It was not properly cleaned at all! Hair in the bathroom sink of a man and a woman! The shower glass had clearly not been wiped in quite some time, also hair in the shower on the walls! The property itself self was not run down or old good location
Business response:
Dear Brandi, Thank you for your feedback. It's great to hear that you found the team to be welcoming and the location convenient. Cleanliness is essential, and your concerns regarding the condition of the bathroom are noted. Your comments will be addressed to ensure higher standards in the future. We hope to offer you a more comfortable stay next time. Safe travels! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites Pensacola- NAS Corry Station
How is Extended Stay America Premier Suites Pensacola- NAS Corry Station rated?
Extended Stay America Premier Suites Pensacola- NAS Corry Station has a 4.3 star rating with 416 reviews.
When is Extended Stay America Premier Suites Pensacola- NAS Corry Station open?
Extended Stay America Premier Suites Pensacola- NAS Corry Station is open now. It will close tomorrow at 12:00 a.m.