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Extended Stay America Premier Suites - Phoenix - Chandler Downtown
- Hotels
- Chandler, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2055 W. Chandler Blvd., Chandler, AZ, 85224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property should not be listed with a free breakfast as it is misleading. It is a grab-and-go with very few options. Our room had very poor ventilation. The bathroom fan did not work at all. Also, the HVAC system did not have an option to just run the fan to circulate the air. Considering this room was designed to cook food on the stovetop, I would think ventilation would have been a much larger consideration in the design. On a positive note, the staff were great and showed that they really cared about their guests.
Business response:
Dear Richard, Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We will share your concerns with our leaders, and we will use them as an opportunity to improve our guest experience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,H... read more
Friendly staff
I liked how the property was clean and how secure the place was. When it hit 8pm people needed their room cards to get through the second double doors
Business response:
Dear Anai, Thank you for sharing your excellent review. We are delighted to learn that our clean and comfortable accommodations surpassed your expectations and appreciate you pointing out our security measures. It was a pleasure hosting your stay, and all of us at Extended Stay America look forward to your next visit.Sincerely,Hotel Management
Cute clean rooms I really loved the coat hooks and little shelve at the door. The bed wasn’t anything great but definitely wasn’t bad. The little kitchen was perfect.
Great location, everything was near! Malls , restaurants etc The hotel was very clean the bed was awesome!
Business response:
Dear Patricia, Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location; we are fortunate to have so many choices for shopping and dining nearby! Thank you for sharing your review about the clean hotel and comfortable bed, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely,Hotel Management
Es un engaño eso del desayuno incluido!! Ya que ni leche ni jugo había… y en La noche los del cuarto de enseguida estaban fumando marihuana y todo el olor se venía a mi cuarto.. creo que el precio tan elevado No lo vale
Business response:
Dear Norma, Thank you for reviewing your experience. We apologize that your stay was less than perfect. We regret your disappointment with our breakfast and that it did not meet your expectations. We will certainly make improvements in the areas you found to be unsatisfactory. Thank you again for your comments.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Phoenix - Chandler Downtown
How is Extended Stay America Premier Suites - Phoenix - Chandler Downtown rated?
Extended Stay America Premier Suites - Phoenix - Chandler Downtown has a 4.6 star rating with 774 reviews.
When is Extended Stay America Premier Suites - Phoenix - Chandler Downtown open?
Extended Stay America Premier Suites - Phoenix - Chandler Downtown is open now. It will close tomorrow at 12:00 a.m.