Extended Stay America Premier Suites - Port Charlotte - I-75

Business response:

Dear Benny,We greatly appreciate your review. My staff loves to see where we need to improve and strives to see 10 stars every time. Thank you for choosing us and we'll see you soon! 

Business response:

Dear Miguel, Thank you for selecting our hotel for your accommodation. We always strive to provide our guests with the highest standards of comfort and cleanliness, and we are disappointed to hear that we fell short of your expectations. Please accept our most sincere apologies for any inconvenience caused. To ensure that we continue to meet our guests' expectations, we are taking the necessary steps to address this with our housekeeping department. We hope you will give us another opportunity to serve you in the future and ... read more

Business response:

Dear Yasmanis,On behalf of my entire staff, we thank you for your review. We strive to make every stay a great stay, and it looks like you did. Outstanding! See you soon. 

Business response:

Thank you, Louise, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future! 

Business response:

Dear Kelli, Hearing that you had a comfortable stay is wonderful news to us. Thank you for your positive feedback, and we look forward to welcoming you back for another relaxing visit. 

Business response:

Thank you so much for taking the time to post a review, Xiomara!We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. 

Business response:

Dear Frederick,We thank you for the 10 stars! Our staff truly knows what it takes for a guest to grade us like that, and they all feel very accomplished. Thank you again and we'll see you next time! 

Business response:

Dear Arielis, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your feedback. We hope you will return and allow us to show you the hospitality we are known for providing.Sincerely,Hotel Management 

Business response:

Fransisco,On behalf of my team, we thank you for the great review. We hope the next time you stay, you have a 5 star stay. We'll try to make that happen for you!