Extended Stay America Premier Suites - Port Charlotte - I-75

Business response:

Gianna, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit! 

Business response:

Dear Guest, We are glad to hear that you found your room lovely and clean during your stay at Extended Stay America. It is great to know that, despite a slight unpleasant smell, you were comfortable and enjoyed your visit. Our team works hard to provide a welcoming and pleasant environment for every guest. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Maranda, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our hotel. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon! 

Business response:

Dear Edward, Thank you for choosing us. We regret the discomfort you experienced with your initial room. Our team is committed to ensuring guests have a pleasant stay, and we’re glad we could offer a suitable alternative promptly. Your feedback is valuable and helps us improve our services for future visits. We hope to accommodate you again with a better impression next time. Sincerely, Hotel Management 

Business response:

Andrielys, Thank you for your wonderful review! We’re delighted to know that you loved our hotel. Our team works hard to ensure meets your expectations, and it’s great to hear that we succeeded. We can’t wait to welcome you back!