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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Big spacious rooms. Love the kitchen here, but needs better vents. Prefer carpet floors, less dinging and can hear footsteps from room above. Better breakfast, coffee and muffins are not breakfast. Please make crib available or at least a pack n play. Otherwise, convient stay.
Business response:
Thank you for choosing to stay with us. We're glad to know overall you had a pleasant time with us and that you liked having a kitchenette in your room. However, we're sorry for not meeting some of your expectations. We will share your feedback with our Brand Leaders so that they can use it while planning the new breakfast offerings. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Room was not cleaned very well. When we arrived there were a few things leftover from a previous guest and a good amount of hair on the floors and corners. Otherwise, stay was fine minus our second night there. Our neighbors had a few kids and by 7am they were wide awake and banging the walls/jumping on the beds.
Business response:
Siv, thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry cleanliness and noise issues you encountered during your stay. We assure you that we have discussed your feedback with the concerned teams, and we’re working with them to be more diligent with our efforts moving forward. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Curtis, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
I had to ask for shampoo and a hairdryer. The hotel said they offer breakfast, it ended up being coffee and muffins. The hotel should be up front and disclose it’s not a real sit down breakfast.
Business response:
Thank you for your review. We're sorry for the inconvenience you had due to our hotel policy and for not meeting your expectations with our grab-and-go breakfast. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their personal amenities such as hairdryers and toiletries. We also assure you that we will share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning the new breakfast offerings. We hope you will... read more
Room was excellent nice view we had some issues trying to use there WiFi an streaming service but the front desk had no problem refunding it. The bed was super comfortable. The bathroom was done nicely the only thing I wish was the water actually got hotter in the shower but overall a very good stay will return
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Sebastiao, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Christopher, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
I Love the room and the staff but the room is cold
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.5 star rating with 1,682 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.