Extended Stay America Premier Suites - Providence - East Providence

Business response:

Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay at Extended Stay America. It’s good to know you had a pleasant stay, but we regret you were unhappy with our hotel policy. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope you will come back and see us on your next visit this area. Sincerely, Hotel Management 

Business response:

Thank you for selecting Extended Stay America. We are glad to know you enjoyed your accommodations along with the fully-equipped kitchen and had a nice stay. Thank you again for being our guest, and we look forward to a future visit. Sincerely, Hotel Management 

Business response:

Andree, thank you for choosing our hotel. We are pleased to know you liked our accommodations along with the fully-equipped kitchen and had a pleasant stay. However, we are sorry your sleep was disrupted by noise from the other guests of the hotel and that we weren't able to fix the issue to your satisfaction on this visit. Also, your feedback in regard to the grab-and-go breakfast offerings will be shared with our brand leaders to determine new breakfast choices. We hope you will come back to visit with us as we would love ... read more

Business response:

It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you impressed with your room and that our location was perfect for your needs. We look forward to seeing you again the next time your travel needs bring you back to the area. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management