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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel room and bathroom definitely had an odor of urine. Would not stay here again. The entire room and bathroom needed a deep clean.
Business response:
Dear MAITHILI, Thank you for giving us your feedback on your recent stay at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. Rest assured that this issue has been addressed with our housekeeping staff and will not be repeated. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Sincerely,Hotel Management
Located close to a major highway, and on a street with several restaurants and stores, the rooms have a full sized refrigerator and heating plate for cooking and microwave, full sets of pot and pans, utensils and dishes are available
Business response:
Dear Raymond, It is a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review. It's excellent you enjoyed your time and that our property met your expectations! Please revisit the next time you are in the area for another beautiful experience. Sincerely,Hotel Management
The property is very clean and the suites are large - - good set-up for reheating food. You need all of your own supplies, but the space is very good.
Staff was pleasant and everything was fine. Actually the quietest night of sleep I’ve ever gotten in a hotel room so that’s pretty great!
Business response:
Dear Cierra, Thank you for choosing Extended Stay America for your recent accommodations. We are delighted that our comfortable beds provided you with a relaxing night’s sleep. We appreciate you mentioning our friendly, helpful staff. We pride ourselves on complete guest satisfaction, so we are thrilled this was your experience and will enjoy sharing these remarks with everyone. It was a pleasure hosting your visit, and we hope to welcome you back soon!Sincerely,Hotel Management
More seating in room would have been nice, staff was friendly and efficient but perhaps spread a bit thin.
Business response:
Dear John, Thank you for sharing your impressions of our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from reviews like yours. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.5 star rating with 1,600 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.