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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly staff and clean rooms - good value Friendly staff and clean rooms - good value
Business response:
Dear Guest, Thank you for taking the time to post your review. Our goal is to deliver a homelike stay with seamless service and accommodations. Therefore, we are genuinely pleased that we made this possible for you. Thank you for highlighting our excellent service and clean rooms. We will certainly share your generous comments with our associates to let them know their efforts are recognized. We also appreciate you highlighting our excellent value compared to the price. It was a pleasure hosting you, and we look forward to h... read more
Great hotel and good location
I’ve visited this place many times but this time it was the worse. There was a foul smell on the fourth floor hallway that only got worse from day one. Unfortunately even with the febreeze plug in, it made it worse. Lots of noise at night after midnight (2-3 am), not a comfortable visit
Business response:
Dear Amorliz, Thank you for rechoosing us. It isn't enjoyable to read your comments concerning your stay at our hotel this time. Please accept our apologies, as we never mean to disappoint our guests. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your patience and feedback; this helps us improve the experience for future guests. Please revisit for another seam... read more
The location was good for my trip purposes, then after long day of work, came back to a room that was not mended- no new towels........, too exhausted to ask for anything we needed. very unpleasant!
Business response:
Dear Nyan, Thank you very much for posting a review of your stay. We are disappointed to learn that we may have overlooked a few issues in your room's preparation, and we sincerely apologize for the inconvenience. We have discussed this with our housekeeping staff, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Don’t stay here if you need sleep. I have never stayed in a louder hotel. Banging doors, screaming kids, fighting college students, and highway noises meant I did not fall asleep until almost 2AM when I had an important business meeting the next day. The person who checked me in was wonderful but one goes to a hotel primarily to be rested. Unfortunately the heating unit also banged on and off once a hour. What a mistake staying here was!
Business response:
Dear Laura, Thank you for choosing us for your recent visit. We are sorry to read of the noise concerns during your visit and their impact on your comfort. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.5 star rating with 1,600 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.