This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
AgD Great experience as usual stayed here many times will be back MANY mire times! Customer service is Top Notch and rooms are clean and of the time
Business response:
It is always a pleasure hosting you at Extended Stay America. We are delighted to know you had a great stay once again and that you were impressed with our accommodations as well as the excellent service delivered by our associates. Thank you for the fantastic review, and we look forward to your next visit. Sincerely, Hotel Management
Overpriced Very nice large clean laid out rooms. The beds and pillows were not as comfortable. We had trouble connecting to the WIFI. The on the go breakfast was just that...small selection and was not refilled. There was not even juice, only a vending machine that was overpriced but was not in working order.
Business response:
Thank you for being our guest. We are sorry to read your feedback about our Breakfast, vending machine, Wi-Fi, beds, and pillows. We have taken note of your comments and are taking the necessary steps to improve the experience of our future guests. We hope you will consider giving us another chance to prove we are up to the task of delivering an excellent stay. Sincerely, Hotel Management
The property and the room was clean. The rooms are nice and big. The one thing that I did not like was the water pressure in the showers was very weak, it was like getting sprinkled with water. I spoke to someone from the staff, she told me that they are in the process of changing the showers to correct the water pressure issue.
Business response:
Robert, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our spotless property. We are also glad you liked your comfortable room. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
This is my favorite hotel! The rooms are newly renovated and always very clean. The staff is very friendly and you can’t beat the price!
Business response:
Rachel, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed with our cordial associates and liked our well-maintained suite. We are also glad to know you were happy with our affordable rates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Great place! Have to ask for kitchen utensils Hotel staff was extremely friendly and accommodating. Room was very clean and comfortable. I really love that you are able to control the temperature yourself, the room heats up quickly! I was a little nervous about the comfort of the bed at first, but once I was in it was very comfortable. The only thing I will say is that I wish it was more apparent, either on booking site or at check in, that the room is not normally stocked with kitchen utensils, plates, or flatware. When I r... read more
Business response:
Thank you for the heartwarming review of Extended Stay America. It’s an absolute delight to know you were impressed by the service provided by our courteous associates and loved your comfortable accommodations. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Avg Avg at best
Business response:
Birame, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The staff was very accommodating with an early checkin after our red eye flight. I very much appreciate how they worked to make that happen for us. I also love that the facility is no smoking.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also thrilled to read your comments about the excellent service you received from our staff, and how they exceeded your expectations. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.5 star rating with 1,600 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.