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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beautiful place, well kept.. only issue is that its the second time staying at an extrnded stay and again it was super loud!! Dogs barking, people banging and yelling like a party at 11-1a.. couldnt sleep and had to be ip early
Business response:
Thank you for being our guest once again. We are sorry for the inconvenience you faced due to the noise from other guests and for the disturbance you had due to dog barking. We wish we had the opportunity to address the issue while you were here as we would have done our best to ensure you were comfortable. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
everything was clean and neat. very simplistic room amenities and breakfast.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our well-kept property and were able to start your day off right with our complimentary grab-and-go breakfast. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The initial check in went well as the front desk person was really friendly and helpful. The front desk button on our phone in our room was always busy. In addition, we had a hard time getting anyone to come to the desk. We stood at the front desk waiting as no one was there. Sometimes we just gave up and walked away. This happened repeatedly. We were really surprised that there weren't any toiletries in our room and that no one came to clean the rooms either. I thought that there would be dishes in our room but we had to as... read more
Business response:
We apologize as our front desk associates were not available when needed. We never meant to cause any discomfort to you, but what you experienced is not acceptable, and we will surely be working on the feedback provided to enhance our service levels. Since we are an extended stay property, our guests often bring their items like hair-dryers, toiletries, and other things, but these are also available upon request at the front desk. Kindly note our housekeeping is done every week to respect the privacy of our guests and offer ... read more
Overall great experience. Front desk very friendly and accommodating. Room was clean, bed was comfortable.
Business response:
Karen, thank you for sharing your delightful comments with us. We take great pride in providing our guests’ with well-appointed rooms and the best service we possibly can, and it was highly appreciated by us to know you acknowledged these as the factors which made your stay a memorable one. Please do try and visit Extended Stay America again soon. Sincerely, Hotel Management
Slightly confused that the “front” of the building was around the back but other than that perfect for the one night I stayed. Front desk was helpful and friendly and the overall place was very clean and modern.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you liked our front desk staff and enjoyed our clean property. However, we regret any inconvenience you had. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.5 star rating with 1,600 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.