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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent place Excellent place, I have not one complaint. All good
Business response:
Jean, thank you for the great review of your stay at Extended Stay America! We know how important it is to stay in a clean, comfortable, and well-maintained property, so thank you for your lovely comments! We value your feedback and look forward to welcoming you the next time you are in the area. Sincerely, Hotel Management
Thumbs Up!👍 Nellie and Dorothy was amazing as Always.. clean comfortable hotel
Business response:
Jason, we are flattered by your very kind review of Extended Stay America. We are glad you loved our well-kept property and had a great stay. Team members like Nellie and Dorothy are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality stood out. Thank you for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
We stayed to move our son into JWU. It was very clean, staff was friendly, comfortable, and plenty of room.
Business response:
Thomas, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
One of the cleanest hotels I have ever been in. The bathroom looked brand new. The free breakfast was “grab and go” so basically muffins and granola bars but the coffee was very good. I would definitely stay here again.
Business response:
Thank you for taking the time to post this wonderful review of your stay at Extended Stay America Providence. We are thrilled to read how pleased you were with our accommodations, facilities and complimentary amenities. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Everything great but the small bed pillows and the noisy people in the hall. Heard stairwell door slam several times and did not get a good nights sleep.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. However, we are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, and we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The room was spacious, clean and nice. The breakfast was a takeaway (meaning coffee, packaged muffins, and some granola bars). I called ahead of time to ensure that my request for no down was received and the front desk person was not very helpful, unfortunately. They were kind of rude and said that there was nothing to be done, even if I was allergic.
Business response:
Miranda, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. However, we apologize for the poor service you received from our front desk associates, which negatively impacted your impression of our hotel. Your comments will be shared with our team, and we will take appropriate steps to ensure a better experience in the future. We hope you will consider a return visit and give us a chance to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.5 star rating with 1,600 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.