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Extended Stay America Premier Suites - Providence - East Providence
- Hotels
- East Providence, RI
About this business
Location details
1000 Warren Ave., East Providence, RI, 02914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast offered was small and frankly poor in substance.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Seul point négatif: le déjeuner qui était quasiment inexistant. Seulement des gruaux instantanés en pochettes et des barres tendres. Et du café, sans lait à mettre dedans.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your concern will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Only 3 fitness machines in fitness room. Recumbent Bike, elliptical and a broken Treadmill.grab and go breakfast was quite limited. Would have liked some fruit, yoghurt and perhaps apple juice or orange juice.
Business response:
Thank you for choosing to stay with us. We're sorry for not meeting all your expectations and the inconvenience you had due to it. When we receive this type of valuable feedback, it is always shared with our Brand Leaders, so they have knowledge of our guests' desires regarding breakfast choices and assists them in determining new future offerings. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
One large recliner or chair with osterman would be a plus.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you liked our offerings and had a great stay with us. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
I would like for the room to be clean once returned from outings . Room wasn’t cleaned for 2 days straight
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. We hope you will give us another opportunity to make your next stay worthwhile. Sincerely, Hotel Management
The wifi never worked even after asking for help ar the front desk. The breakfast was very disappointing. Granola bars and muffina offered.
Business response:
We apologize for the wifi issue. Also, we are sorry for the breakfast not being according to your satisfaction. Your feedback is discussed with the appropriate individuals of our organization in an effort to improve our offerings going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Providence - East Providence
How is Extended Stay America Premier Suites - Providence - East Providence rated?
Extended Stay America Premier Suites - Providence - East Providence has a 4.5 star rating with 1,600 reviews.
When is Extended Stay America Premier Suites - Providence - East Providence open?
Extended Stay America Premier Suites - Providence - East Providence is open now. It will close tomorrow at 12:00 a.m.