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Extended Stay America Premier Suites - Reno - Sparks
- Hotels
- Sparks, NV
About this business
Welcome to Extended Stay America Premier Suites – Reno - Sparks. Our long-term hotel in Sparks, NV is the perfect location for extended stays, business travelers, vacation destinations and those relocating to the area. Our STAY longer. Save more.® discount will provide the ability to save on nightly rates the longer you stay. Whether you need temporary housing or a brief retreat, making you feel at home is our top priority. Our extended stay hotel in Sparks, NV offers a wide range of amenities, including fully equi... read more
Location details
790 Lincoln Way, Sparks, NV, 89434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall the hotel was good. I was disappointed with the breakfast. I did not expect a sit down breakfast, but they called it a grab and go. There was packaged muffins and oatmeal packets. No juice, just coffee. It said free breakfast, not much of a breakfast.
Business response:
Dear John,Thank you for sharing your feedback. We're glad you found our hotel to your satisfaction overall. We're sorry to hear that the breakfast did not meet your expectations. We’re currently reviewing our breakfast options to ensure they align with what our guests expect and deserve. Your input is invaluable in helping us improve. If you have any specific suggestions or preferences, please let us know so we can better cater to your needs in the future. We look forward to the opportunity to serve you better on your next v... read more
My stay was very nice, the front desk girl was a little rude. She could’ve been a lot nicer, but maybe she was just having an off day.
Business response:
Dear Jessica,Thank you for your candid feedback about your recent stay with us. We are disappointed to hear about your experience at our hotel. This is not the impression we like our guests to leave with. What you described is unacceptable, and we will address this appropriately. We hope you will consider this an isolated incident and return for another stay. We would love the opportunity to provide you with the hospitality you should have experienced on this visit.Sincerely,Hotel Management
Good
Business response:
Dear Jose,Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated.Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Overall great stay. Only issue was very busy road out front and could be a bit loud at times
.
Breakfast is not a real breakfast. Its just individual items no eggs sausage pancakes waffles or cereal.
Business response:
Dear Micheal,Thank you for sharing your feedback. We understand that breakfast is an important part of your stay, and we're sorry it didn't meet your expectations. We're continuously working to improve our offerings, and your input helps us do just that. We'll certainly take your suggestions into consideration as we explore ways to enhance our breakfast menu. Your satisfaction is our priority, and we hope to have the opportunity to serve you a more enjoyable meal on your next visit. Safe travels. Sincerely.Hotel Management
Exellent but the breakfast is the only thing that is not good
Business response:
Dear George,Thank you for choosing Extended Stay America for your recent visit to Reno and for sharing your feedback. We’re pleased to hear you enjoyed your stay and found our suites comfortable and our service friendly and professional. We apologize that our complimentary breakfast did not meet your expectations. Rest assured, your feedback will be shared with our team to help improve future offerings. We appreciate your input and look forward to welcoming you back on your next trip.Sincerely, Hotel Management
It was clean and light enough for our late arrival. Staff was all very friendly. The traffic noise was a bit loud but we were next to a busy street. Any extra supplies were available for a long stay if needed
Frequently asked questions about Extended Stay America Premier Suites - Reno - Sparks
How is Extended Stay America Premier Suites - Reno - Sparks rated?
Extended Stay America Premier Suites - Reno - Sparks has a 4.6 star rating with 1,035 reviews.
When is Extended Stay America Premier Suites - Reno - Sparks open?
Extended Stay America Premier Suites - Reno - Sparks is open now. It will close tomorrow at 12:00 a.m.