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Extended Stay America Premier Suites - Reno - Sparks
- Hotels
- Sparks, NV
About this business
Location details
790 Lincoln Way, Sparks, NV, 89434, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay and clean. Breakfast was pretty sad and included small yogurts, granola bars, and oatmeal packets.
Business response:
Dear Craig, Thank you for your feedback! We're pleased you found your stay satisfactory and our accommodations clean. We understand the importance of a satisfying breakfast and offer a convenient grab-and-go option with a variety of choices. Your input regarding our breakfast selection is valuable, and we'll continue to improve based on guest preferences. We look forward to welcoming you back for another enjoyable stay. Thank you for choosing to stay with us.Sincerely,Hotel Management
For a new property it seemed old.
Business response:
Dear GREG, We appreciate your feedback! We're continuously working to enhance our guests' experience and regret if the property did not meet your expectations. Your comments will be shared with our team to ensure improvements are made. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Thank you for choosing to stay with us.Sincerely,Hotel Management
Very clean. Love that we can walk to the lovely park and around the water area. Walking distance to a few places to eat. Dog friendly, so thankful room doesn’t smell like dog or cat.
Business response:
Dear Edward, Thank you for your kind words! We're thrilled you enjoyed the cleanliness and convenient location near the park and dining options. It's great to hear our pet-friendly rooms exceeded your expectations. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
There are no plates, cups or pans in a long term stay motel
I like the location of the property, which is within walking distance of the Nevada Veterans Memorial Plaza by the lake. However; the room we were in has a clogged sink, and it didn’t get fixed during our stay. Luckily, there was another sink we could use in the room. And the breakfast provided was so minimal, it can be skipped, only the coffee was ok.
Business response:
Dear Alan, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to provide you with the exceptional experience you rightfully deserve in the future.... read more
The air conditioning in my room did not work. I was told to unplug it and replug it back in. It worked for a little bit, and then it did not work. The cover for the sprinkler system in the roof was on the floor when I came in to the room.
Business response:
Dear Jeanette, Thank you for your feedback. We sincerely apologize for the issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. We are sorry for the issues with the air unit in your room. Thank you for bringing this to our attention; remedial steps within the concerned departments are underway to ensure future guests are not similarly impacted. We hope you will stay with us again for a much-improved experience the next t... read more
Frequently asked questions about Extended Stay America Premier Suites - Reno - Sparks
How is Extended Stay America Premier Suites - Reno - Sparks rated?
Extended Stay America Premier Suites - Reno - Sparks has a 4.3 star rating with 1,350 reviews.
When is Extended Stay America Premier Suites - Reno - Sparks open?
Extended Stay America Premier Suites - Reno - Sparks is open now. It will close tomorrow at 12:00 a.m.