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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The young woman who checked us in was very sweet but not very knowledgable about the hotel. The first inconvenience was that there was no ice machine. She said they didn't have one because they just opened two months ago. Then I learned there would be no coffee in the room or the lobby in the morning. Once we checked in the room, which was very nice, I noticed there was no shampoo, conditioner, body wash or blow dryer in the bathroom. There was a small kitchen with no plates, utensils, pots or glasses. When we went out for d... read more
Business response:
Dear Georgina, Thank you for choosing us and for sharing your comments. We regret the experience you had to suffer on your arrival. Also, the events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. Please allow us another occasion to hos... read more
I like the stovetop
Business response:
Dear Yongfang, We at Extended Stay America are delighted to hear that you enjoyed your stay with us! We appreciate you highlighting the convenience of having a stovetop in your suite, as it is an essential feature for many of our guests. We aim to provide a comfortable and welcoming environment for our visitors, and we are glad that we met your expectations. It was a pleasure to have you as our guest, and we look forward to seeing you again soon!Sincerely,Hotel Management
Awesome
Very clean, the reception people very friendly and efficient.
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 609 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.