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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not on my return list Very clean hotel. The Internet network was not visible to my PC, no ice and no coffee in the morning. Had to ask at the desk for shampoo. Simple pleasures that I took for granted. Those are things that are standard in other hotels I've stayed at.
Business response:
Dear Gail, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Providing a clean and comfortable environment, along with essential amenities, is important to us. We are addressing the issues you mentioned with our team to ensure improvements. Your comments help us enhance our services, and we appreciate your understanding. We hope to welcome you back and exceed your expectations in the future.Sincerely,Hotel Management
Elevator on the fourth floor was not working so had to use the stairs.
Business response:
Dear Patrick, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the elevator issue during your stay. Please rest assured that our maintenance team is addressing the problem promptly to ensure it doesn't recur. We appreciate your understanding and patience. We hope to welcome you back to Extended Stay America soon for an improved experience at our hotel.Sincerely,Hotel Management
nice
The elevator was broken and we had to take the stairs with our luggage, and there were towels from the last guest in the bathtub
Business response:
Dear limin, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your stay. Ensuring all facilities are in working order and maintaining cleanliness are priorities for us. We are addressing the elevator issue and have reminded our housekeeping team to double-check rooms before guest arrivals. Your feedback is valuable in helping us improve our services. We hope to have the opportunity to welcome you back and provide you with a much-improved experience that reflects our commi... read more
The property, staff and convenient location were nice. I did not like the motion detector in the ceiling of the room. It was like having a camera on your every move.
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4 star rating with 1,053 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.