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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
New interior, no breakfast as listing It's a new hotel. Everything is new and wonderful. However breakfast is not yet available due to permit so the info listed here is not accurate.
Business response:
Dear Justin, We are delighted that Extended Stay America exceeded your expectations. It is a pleasure to know how much you enjoyed our new modern accommodations. Our goal is to provide an exceptional stay along with attentive service, and we are glad this was your experience. We have noted your feedback regarding the breakfast, and we will address them appropriately. Thank you for being our guest; please come back to see us again soon.Sincerely,Hotel Management
No habia agua para tomar ni cafetera tampoco snacks seria bueno si puesieran cafetera y snacks
Business response:
Dear Juan, Thank you for your feedback. We apologize for the inconvenience of not having water, a coffee maker, or snacks in your room. Your suggestions are valuable, and we will consider adding these amenities to enhance our guest experience. We appreciate your input and are committed to making improvements based on your comments. We hope to have the opportunity to provide you with a more satisfying stay in the future.Sincerely,Hotel Management
Although the construction was new, the tub and shower faucets were both disconnected from the wall. Also, no ice machine yet - new construction issues.
Business response:
Dear Robert, Thank you for connecting with us about your time at our hotel. It is great to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
I booked for one night, ended up staying 4 nights. The staff at first were unpleasant and unfriendly. However, the girl who works the front desk during the week in the mornings was really efficient and kind and she made the remaining stay seemless and enjoyable. I grew to really love this hotel regardless if first impressions.
Business response:
Dear Sarah, Thank you for selecting Extended Stay America in the city. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. We appreciate your remarks on the helpful staff. Your compliments serve as an encouragement pill for the entire team. However, we are sorry for the concerns you mentioned and will address them so this is not repeated. Considering this a rare incident, please revisit us for another exciting stay.Sincerel... read more
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 609 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.