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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable A comfortable stay, but hardly any cutlery, crockery etc.
Business response:
Dear Jacqueline, Thank you for your feedback. We’re glad to hear you had a comfortable stay. However, we apologize for the lack of cutlery and crockery in your room. We understand how important these amenities are and will address this issue with our team to ensure they are properly stocked. Your comments help us improve, and we appreciate you bringing this to our attention. We look forward to providing a better experience at Extended Stay America on your next visit.Sincerely,Hotel Management
Clean
It was very quiet.
Business response:
Dear Francisco, Thank you for your feedback. We’re pleased to hear that you found the environment quiet during your stay. We strive to provide a peaceful and comfortable experience for all our guests. We look forward to welcoming you back to Extended Stay America and providing you with an even better stay in the future.Sincerely,Hotel Management
It’s okay for a quick one night. It didn’t feel cozy!
Business response:
Dear Guadalupe, We hope you loved many aspects of our hotel, and we appreciate you sharing your review. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management
There is no one at the front desk ever. Instayed a week and no one came to clean my room. For being a new hotel is this already looks bad. If youre looking fot a clean place this is good enough if your looking for the hotel experience this is not the place.
This place has gone down. There's no one ever availability in the front desk, and the room are getting bad for a new hotel. I stay here for work and i dont feel safe as the people that also rent here are suspicious looking. Over all for a quick night is fine the room are clean but they are low in staff and you dont get daily room service.
Business response:
Dear Edith, Thank you for your feedback. We apologize for the issues you encountered, including the availability of front desk staff and the state of the rooms. We are addressing these concerns with our team to improve our service and ensure a safer environment. We understand the importance of feeling secure and well-served during your stay. Your feedback is important, and we hope to have the opportunity to provide a better experience in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4 star rating with 1,053 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.