This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - San Francisco - Belmont
- Other
- Belmont, CA
About this business
Extended Stay America Hotel San Francisco - Belmont is located at 120 Sem Ln, Belmont, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
120 Sem Ln., Belmont, CA, 94002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Only bad report is that the refrigerator was loud off and on all night. Tried to turn it off but couldn't. Everything else ws fine.
Business response:
Dear Valued Guest, We sincerely apologize for the inconvenience you experienced with your reservation. We understand your frustration and the inconvenience of being informed about this en route. While we strive to provide a seamless experience for our guests, there are occasional instances where overbooking can occur. We value your feedback and will work to improve our communication with booking platforms to prevent such situations in the future. Your comfort and satisfaction are important to us, and we hope you consider giv... read more
Cheap stay I’m giving this hotel a favorable rating because the price was the lowest in the area. But it is a sparse hotel. Have to request shampoo. Breakfast was granola bars.
Business response:
Dear Yunny, Thank you for selecting Extended Stay America and sharing your review with fellow travelers. We are pleased that you enjoyed most of your stay and found us to be of great value. However, we apologize for your disappointment with our complimentary grab-and-go breakfast and lack of amenities. It is always lovely to receive positive remarks from our guests, but we are also grateful to learn from comments like yours. Your comments will help us to ensure a better experience for every guest as we advance. We hope to we... read more
Friendly staff and clean safe property
Not a hotel If you're looking for a standard experience hotel stay, this isn't it. I should have read into the name "Extended Stay" more. The setup is somewhere between a hotel room and an apartment. There is no carpeting, and there is a sparsely furnished kitchenette. You will need to ask for items like shampoo and a hair dryer (which they ran out of). The bathroom is one large wet area, and the underside of the toilet seat was not cleaned. Walls were thin, and I could hear conversations through them. The first night, someo... read more
Business response:
Dear Hanson, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We aim to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Your concerns have been brought to our attention, and we are grateful for the opportunity to improve from guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve! Sincerel... read more
Nice location and staff
Business response:
Dear Jessica, We are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the city.Sincerely,Hotel Management
Very comfortable and value for the money
Frequently asked questions about Extended Stay America Premier Suites - San Francisco - Belmont
How is Extended Stay America Premier Suites - San Francisco - Belmont rated?
Extended Stay America Premier Suites - San Francisco - Belmont has a 4.6 star rating with 1,193 reviews.
When is Extended Stay America Premier Suites - San Francisco - Belmont open?
Extended Stay America Premier Suites - San Francisco - Belmont is open now. It will close tomorrow at 12:00 a.m.