Extended Stay America Premier Suites - San Francisco - Belmont

Business response:

Dear Sharon, Thank you for being our guests at Extended Stay America and sharing your feedback. We are happy to know our front desk staff was helpful and had an easy check-in. Everyone works hard to provide the best service and ensure every guest has a clean, comfortable suite. So we are grateful to know you recognize their effort and like your room; we hope you will stay with us again on your next visit to the city.Sincerely,Hotel Management 

Business response:

Dear Pamela, Our entire team at Extended Stay America would like to thank you for your generous comments about our hotel. We especially appreciate your kind remarks highlighting our staff and your clean room. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We aim to create a loyal customer who will return at every opportunity! Thanks again for your review, and we look forward to your return soon. Sincerely,Hotel Management 

Business response:

Dear Israel, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management