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Extended Stay America Premier Suites - Savannah - Pooler
- Hotels
- Pooler, GA
About this business
Location details
500 Outlets Pkwy. S., Pooler, GA, 31322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mostly construction workers as guests, no frills grab and go breakfast. Housekeeping was not to our standard. Beds were comfortable.
Business response:
Dear Patricia, Thank you for your feedback regarding your recent stay. We're pleased you found the beds comfortable. However, we regret not meeting your expectations regarding our grab-and-go breakfast and apologize for any inconvenience caused by the housekeeping standards. Your comments will be shared with our team to ensure improvements are made. We value your business and hope to have the opportunity to provide you with a more satisfying experience in the future. Thank you for choosing to stay with us.Sincerely,Hotel Man... read more
Great place! I was concerned about the rating, but this place is better than most places with a high rating. Staff was excellent.
The location and cleanliness was great. Close to Restaurants and the highways
Business response:
Dear Guest, Thank you for your positive feedback! We're thrilled to hear that you found our location convenient and our cleanliness up to your standards. Providing a comfortable and convenient experience for our guests is our top priority, and we're glad that you enjoyed your stay with us. We appreciate your kind words and hope to welcome you back for another great stay in the future. Thank you for choosing Ext!ended Stay AmericaSincerely,Hotel Management
The Hotel was real nice and clean didn't like it didn't have a blow dryer no large mirror just the one in the bathroom....
Great stayed
Business response:
Dear Chinh, We are delighted to hear you had a great stay at Extended Stay America! Providing excellent experiences for our guests is our top priority. We appreciate your positive feedback and hope to welcome you back for another wonderful stay in the future. Thank you for choosing us for your accommodation needs!Sincerely,Hotel Management
Well that no one came to clean the rooms we were there for three days, they said after seven days they come in then I left a couple dresses in the closet and I called back three or four days later, and they were supposed to get back to me and nobody ever did.
Business response:
Dear Ella, Thank you for sharing your recent stay experience with us. We sincerely apologize for any disappointment or inconvenience you encountered at our hotel. As an extended stay property, we typically provide housekeeping services for guests staying eight or more nights. However, these services are available upon request for an additional fee. Any items left behind in guest suites are promptly brought to the reception area for safekeeping and logged for tracking purposes. While we regret any oversight in communication, ... read more
Frequently asked questions about Extended Stay America Premier Suites - Savannah - Pooler
How is Extended Stay America Premier Suites - Savannah - Pooler rated?
Extended Stay America Premier Suites - Savannah - Pooler has a 4.4 star rating with 1,170 reviews.
When is Extended Stay America Premier Suites - Savannah - Pooler open?
Extended Stay America Premier Suites - Savannah - Pooler is open now. It will close tomorrow at 12:00 a.m.