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Extended Stay America Premier Suites - Savannah - Pooler
- Hotels
- Pooler, GA
About this business
Location details
500 Outlets Pkwy. S., Pooler, GA, 31322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was ok The toilet in our hotel room didn’t work. The lady at the front desk was very friendly and quickly got us a new room. I did like the set up of the room, however it definitely could have been cleaner, especially in the bathroom. We arrived late and were hungry. We just wanted a quick bite to eat from the vending machine. Unfortunately it did not work. The breakfast offered was very underwhelming. You had your choice of oatmeal packets, granola bars, boiled eggs in a package, yogurt, muffins and coffee. The area a... read more
Business response:
Dear Guest, We apologize for the inconvenience you experienced with the toilet in your room and the vending machine. It's encouraging to hear that our front desk staff provided prompt assistance. We regret any shortcomings in the cleanliness and breakfast options and will address these concerns with our team to ensure improvements are made. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to better serve you in the future. Thank you for choosing us for your stay.Sincerely,Hot... read more
This hotel was an easy stop just off I95. The room was spacious and clean. We would stay here again.
Business response:
Dear Kathy, We're thrilled to hear you had a pleasant experience at Extended Stay America! Thank you for highlighting our convenient location, spacious rooms, and cleanliness. It's wonderful to know you'd choose to stay with us again. We look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel management
Love it will stay here again for sure
Would stay again Great place to stay close to highway. Breakfast was minimal. A granola bar. Yoghurt. Boiled eggs. Muffins. Grab n go style.
The room was well appointed and extremely clean. The staff members we encountered were all very pleasant and helpful. We would definitely stay there again!
Business response:
Dear Frank, Thank you for your positive review of Extended Stay America. We're thrilled to hear that you enjoyed our well-appointed and spotless rooms. Knowing that our staff's pleasant and helpful service contributed to your positive experience is heartening. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Not much of a breakfast The complimentary breakfast wasn't much
Business response:
Dear Angela, Thank you for being our guest at Extended Stay America. It is nice to know you had a good stay and were pleased with the room. However, we are sorry for the breakfast choices not meeting your taste. We shall discuss this with the concerned individual so that it is improved. We appreciate your feedback and hope we serve you again.Sincerely,Hotel Management
Very clean Convenient Staff very nice Only bad thing was there some constant noise outside the room all night
Business response:
Dear Michael, Thank you for choosing Extended Stay America! We're delighted that you found our hotel clean and convenient and our staff accommodating. Your feedback about the noise is valuable, and we appreciate your understanding. Please let us know if there's anything specific you'd like us to address. We hope to welcome you back for another positive experience in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Savannah - Pooler
How is Extended Stay America Premier Suites - Savannah - Pooler rated?
Extended Stay America Premier Suites - Savannah - Pooler has a 4.4 star rating with 1,170 reviews.
When is Extended Stay America Premier Suites - Savannah - Pooler open?
Extended Stay America Premier Suites - Savannah - Pooler is open now. It will close tomorrow at 12:00 a.m.