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11400 Main St., Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Business response:
Dear Yanely,Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we look forward to seeing you again.Sincerely,Hotel Management
The staff was so friendly and the room was clean. Our company’s team had a great time.
Business response:
Dear Ashley, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is so nice to know you found your suite clean and that you and your team were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Nous avons été très bien accueillis, à notre arrivée la chambre était très propre, pas d’odeur de cuisine, le seul bémol c’est que le ménage n’est pas fait en semaine dans la chambre. Le personnel est très gentil et polis, le service petit déjeuner est complet. Un magasin est à proximité (Target) très bien pour quelques achats alimentaires. Nous avons donc réservé à nouveau pour la semaine prochaine. Je recommande cet hôtel.
I liked everything except for the breakfast option, diluted coffee, instant oatmeal pack, and stale muffin is all you get. I read the reviews and still decided to book the hotel just to try out my luck. Staff was polite and friendly but I did have one housekeeper knock on my door at 8:15am to confirm if I was checking out today, which I found odd and unnecessary. I was awake but I would’ve been pissed if I was asleep. Clean and well kept otherwise, would stay again if I get “free breakfast”-free rate. Thank you!
Business response:
Dear Zinnia, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed most aspects of your stay, including our friendly staff and cleanliness. We apologize for the disappointment with the breakfast options and the early housekeeping visit. Your comments are valuable to us as we continually strive to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back for another stay. Sincerely,Hotel Management
The staff alone made the stay worth it. Everyone I met was friendly, personable, and helpful.
near Bellevue the area, and what I like: Clean Safe Free parking is provided big room occupied with what I need from the kitchen and a big tv
Business response:
Dear Aws, Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay at Extended Stay America. Providing a clean, safe environment with ample free parking is a priority for us. We're thrilled that our spacious rooms equipped with kitchen essentials and large TVs met your needs perfectly. Your positive feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back soon!Sincerely,Hotel Management
Overall stay was convenient in proximity to my needs. The bed was comfortable which is what is most important as that the only time I used the room was to sleep. The floors were vinyl plank throughout. Not very clean. Had a funny odor. Could have been new epoxy coating on the shower. After 8 days I asked for a full cleaning and linens. All that was done was change the bed and towels. Floors still dirty. Won’t be back
Business response:
Dear ART, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Ensuring cleanliness and comfort for our guests is our top priority, and we regret that we fell short of your expectations in this regard. Your comments have been noted, and we will take immediate steps to address the issues you've raised. We hope to have the opportunity to welcome you back in the future for a much-improved experience.Sincerely,Hotel Management
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown has a 3.6 star rating with 2,340 reviews.
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown is open now. It will close tomorrow at 12:00 a.m.