This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
- Hotels
- Bellevue, WA
About this business
Location details
11400 Main St., Bellevue, WA, 98004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location is great and very convenient to all major highways. In terms of the actual room and property, it's what you would expect for that price point (clean with no bells or whistles). The front desk staff was fine, but I don't think I ever walked by the front desk when there was an actual person physically at the desk. I almost used my phone to call when I checked in because I had been waiting a while.The one exception was when checking out. The staff member that day was present and very attentive/helpful.
Business response:
Thank you for sharing your kind comments. We are pleased to learn that you liked our location and appreciated easy access to the highways. Although you were happy with most of our services, we regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired and work with our team to ensure this is not repeated. We are grateful for your patience and have another oppo... read more
Decent place in a good neighborhood.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent staff Wonderful staff and very peaceful:)
Business response:
Hi Jennifer! We are so happy you are enjoying your stay with us! Please let us know if we can do anything more to make your stay perfect!
B-/C+ The room I stayed in had a door that didn’t lock. Weak breakfast. Hard to find a staff member if you need help. The rooms were clean, and the beds were comfortable.
Business response:
Thank you for your review. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your spotless, comfortable accommodations. However, we are sorry for the issues you had with our staff and for your disappointment with our breakfast. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We will also make a note of your feedback as we plan any changes to our breakfast offerings. Our maintenance team regularly checks areas that ... read more
Internet down the whole day Very noisy because we were right on a very busy highway But convenient and easy to find
Business response:
Thank you for your review of your recent stay. Although you liked our convenient location, we are sorry you were disturbed by the noise coming from the highway. Freeway noise is common in the downtown area, but we do our best to honor special requests for a quieter room when the reservation is made. We are also sorry for the problems you had with the internet speed. Your feedback will be shared with our maintenance team for review and action. We hope you will consider a second visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Seattle - Bellevue - Downtown
How is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown rated?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown has a 3.6 star rating with 2,387 reviews.
When is Extended Stay America Premier Suites - Seattle - Bellevue - Downtown open?
Extended Stay America Premier Suites - Seattle - Bellevue - Downtown is open now. It will close tomorrow at 12:00 a.m.