Extended Stay America Premier Suites - Tampa - Fairgrounds - Casino

Business response:

Dear Kathi, We love hearing that your stay was great! It’s always a pleasure knowing guests leave happy and satisfied. At Extended Stay America, we aim to make every visit as smooth and comfortable as possible, so your feedback truly means a lot. Thank you for choosing us. We hope to welcome you back again soon for another enjoyable stay! Sincerely, Hotel Management 

Business response:

Dear Eriberto, Thank you for your kind words and for taking the time to share your experience. We’re thrilled to hear you enjoyed our clean and friendly environment, as our team works hard to maintain a welcoming atmosphere for every guest. Providing comfort, cleanliness, and excellent service is always our top priority, and it’s rewarding to know we delivered that during your stay. We truly appreciate your support and hope to continue exceeding your expectations. We look forward to welcoming you back to Extended Stay Americ... read more

Business response:

Dear Darlene, Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay and appreciated the convenience of our full kitchens. Our goal is to provide a comfortable and flexible experience, whether you're here for a short visit or an extended stay. It's great to know our accommodations met your needs and left a positive impression. Your kind words mean a lot to our team. Thank you again for choosing us, and we look forward to welcoming you back to Extended Stay America! Sincerely, Hotel Management 

Business response:

Dear Phillip, Thank you for your detailed feedback. We’re glad to hear you found our hotel affordable and appreciated the cleanliness of the rooms and public areas. We apologize for the TV signal issues and any confusion regarding charges for WiFi assistance these have been addressed with our team to prevent future occurrences. We also appreciate your comments about breakfast and are exploring ways to enhance our offerings. Your input helps us improve, and we hope to welcome you back for a better experience. Sincerely, Hotel... read more

Business response:

Dear anthony, Thank you for sharing your feedback with us. We are pleased to hear that you had a good stay at Extended Stay America. Our team strives to provide comfortable accommodations and excellent service to ensure a positive experience for all our guests. Your satisfaction means a lot to us, and we appreciate you choosing to stay with us. We look forward to welcoming you back on your future visits and providing you with another enjoyable stay. Safe travels until then! Sincerely, Hotel Management 

Business response:

Dear William. Thank you for choosing Extended Stay America. We appreciate your high rating. Your satisfaction is important to us, and we are glad you had a pleasant stay overall. Your feedback is invaluable to us. It was lovely hosting your visit. We look forward to seeing you again anytime soon! Sincerely, Hotel Management