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Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
- Hotels
- Gibsonton, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
10623 E. Bay Rd., Gibsonton, FL, 33534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First room was never swept before they gave it to us. Second room had someone’s used soap in the bathroom. Floors were dirty and bathroom was not the cleanest. It was ok for one night but that was it.
Business response:
Dear Peter, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if our accommodations were not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Hotel Management
This morning (12/30/23 around 9am) I went to get some breakfast with my kid & the staff at the front desk was shouting foul language. “What the h*ll is that?” Talking about some personal business I suppose. They need to learn to be more professional ESPECIALLY WITH KIDS PRESENT. Not something I want to hear early in the morning gross language should not be tolerated at all. Then when I tried to book yesterday the girl work at the desk around 8pm didn’t seem to want to do anything or know how…. I tried to book a room & she co... read more
Business response:
Dear Elizabeth, Thank you for taking the time to share about your stay. We are sorry for the issues you had with our staff. We take these reviews seriously, and your feedback is being evaluated by our team to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely, Hotel Management
Room and lobby were not cleaned cery well. Dirt and trash on floors...and on counters in room and bathroom.
Business response:
Dear Alex, We appreciate you taking the time to share your observations. We sincerely apologize for any lapses in cleanliness during your stay. Your feedback is invaluable, and we are addressing this matter with our housekeeping team to ensure a more thorough and attentive approach in the future. We understand the importance of a clean environment for our guests and regret any inconvenience caused. Thank you for bringing this to our attention, and we hope to serve you better in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
How is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview rated?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview has a 4.5 star rating with 1,022 reviews.
When is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview open?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview is open now. It will close tomorrow at 12:00 a.m.