Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview

Business response:

Daryel, thank you for returning to Extended Stay America. Your repeat business is the best compliment we can receive. We continually strive to provide excellent service to our guests, and your comment assures us that we are achieving that goal. The entire team will appreciate reading your feedback. Thank you again; we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We are happy you had a wonderful time with us and thank you very much for your feedback and please come back and stay with us again. 

Business response:

Guerline, we are glad you had a perfect stay at Extended Stay America. Thank you for the fantastic review. It is gratifying to know you were impressed with our spotless accommodations and courteous service. We will enjoy sharing your comments with our team. We loved having you as our guest and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Brittney, we are pleased to see you enjoyed your stay at Extended Stay America To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again! Sincerely, Hotel Management