Extended Stay America Premier Suites - Titusville - Space Center

Business response:

Dear Trish, Thank you for choosing to stay with Extended Stay America and sharing your review. We appreciate your positive remarks about the room and guest laundry facilities. However, we apologize for any inconvenience caused by the blocked drain smell and the unsatisfactory breakfast experience. Your comments are valuable, and we will use them to address and improve the areas you mentioned. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear linda, We are happy you chose Extended Stay America for your recent visit to Titusville. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management 

Business response:

Dear Rick, Thank you for staying at Extended Stay America for your pre-cruise stay and sharing your review. It is always gratifying to receive praise for exceeding expectations, and we are glad that you had a relaxing stay before leaving for the cruise. We hope you choose us again the next time you take to the seas.Sincerely,Hotel Management 

Business response:

Dear Diane, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize if there were any inconveniences not addressed. We value our guest's feedback as we continually strive to grow and improve our guest services. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management