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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We enjoyed our stay it was nice to get to be with family shopping and Chuckie cheese for my 5 yr old. We used the laundry room there make sure you have a card it cash less . The pool was relaxing as well the only thing I did not like was the luming smell of marijuana in the halls because I had planned this for the family and my 5yr old was with us. And we rented no smoking so I was not expecting that
Business response:
Dear Pamela, Thank you for sharing your experience. We are glad you enjoyed quality time with your family and found the facilities convenient and relaxing. At the same time, we sincerely apologize for the discomfort caused by the odor in the hallways, as this is not consistent with the environment we aim to provide, especially for families. Your feedback is important and will be shared with our team to improve guest comfort. We appreciate your comments and hope you will give us another opportunity to welcome you in the futur... read more
Everything you need is available at the front desk. Professional operation, Start to Finish.
There could have been a better breakfast. Staff was friendly and attentive
Business response:
Good Afternoon John, We thank you for choosing our Extended Stay, and we treasure your business. We do apologize that our grab in go breakfast wasn't to your standard. We are happy our staff did take care of you. We look forward to your next visit. Respectfully, Hotel Management
No shampoo or conditioner in room, only soap. Otherwise clean.
Business response:
Dear Gilbert, Thank you for the feedback about your stay at our hotel. We strive to provide our guests with all the comforts of home; therefore, we are disappointed to hear we did not meet your expectations. Your comments will help us as we continually improve our amenities and service. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, HotelManagement
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Business response:
Dear Samuel, We hope you enjoyed many aspects of our hotel, and we appreciate you taking the time to share your rating. We are disappointed that we may not have met all of your expectations, and we appreciate your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us. Sincerely, Hotel Management
I was nervous due to negative reviews, however I had a good 3 night stay. The room was clean, smelled good and had a kitchen. Unfortunately there was no silverware but it was no big deal. An hour after my check in a staff member from the front desk contacted me to ensure I was happy. Overall, great experience
Business response:
Dear Briann, Thank you for sharing your experience with us! We're thrilled to hear that your three-night stay was a positive experience. It's wonderful to know that you found the room clean, fresh, and well-equipped, and that our front desk team reached out to ensure your comfort. Your feedback helps us continue to improve, and we're grateful that you gave us the chance to exceed your expectations. We hope to welcome you back again soon to Extended Stay America! Sincerely, Hotel Management
Property was nice, staff was friendly. Grab and go breakfast was limited.
Business response:
Dear Rayshawn, Thank you for taking the time to provide your feedback about your experience at Extended Stay America. We’re pleased you enjoyed the property and found our team approachable and helpful. We also understand that the grab-and-go breakfast felt limited, and your comments will help us explore ways to improve this feature for our guests. We look forward to welcoming you again for another comfortable and pleasant stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,223,374 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.