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550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Good place for availing newyork bus route.
Business response:
Dear Anish, We are pleased to hear the location suited to your travel needs, especially with the bus route to New York nearby. It’s always great when our guests find getting around easy and efficient. Thank you for sharing your experience—it means a lot to us. We look forward to welcoming you back to Extended Stay America on your next visit. Sincerely, Hotel Management
The front desk person was very kind. The place had a few issues but nothing extreme. Decent middle of the road type of place
Business response:
Dear Alicia, Thank you for sharing your thoughts with us. We're glad to hear our team member left a positive impression during your visit. We also appreciate your candid remarks regarding your overall experience. While we're pleased you found your stay generally acceptable, we regret any shortcomings you encountered. Your feedback is important and helps guide improvements. We hope to welcome you back for a more seamless and elevated visit in the future. Sincerely, Hotel Management
It was cool
Business response:
Dear Cassandra, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's great to know that you found your suite comfortable and were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Overall good experience the room was clean
Business response:
Dear Krystle, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's great to know that you found your suite comfortable and were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Cost savings
Business response:
We are happy to hear that we could help you have a nice stay as save money. We hope that you will think of us again in your future travels.
Was OK but LOUD Paper thin walls. The hotel was so loud. I didn’t sleep much at all. Sounded like a heard of horses stomping above me- people talking loudly and yelling and the sounds from the elevator and trains- make this a very noisy hotel
Business response:
Dear Katherine, We sincerely apologize for the noise disturbances that impacted your stay. We understand how important a quiet environment is, and we’re working on improving insulation and reinforcing quiet hours to enhance guest comfort. Your comments help us identify areas for improvement, and we truly appreciate your honesty. We hope to provide a more peaceful stay next time. We look forward to welcoming you back. Sincerely, Hotel Management
Is convenient the proximity to the NRG stadium.
Business response:
Dear Hugo, Thank you for including Extended Stay America in your travel plans. We're glad the location was convenient for your visit to NRG Stadium. Being close to local attractions and venues is something many of our guests find helpful, and we're pleased it added value to your stay. We appreciate you choosing to stay with us and hope to welcome you again in the future. Sincerely, Hotel Management
We were just there to sleep the night for the most part. The mattress was comfortable. Parking and accessibilitys were good. The staff were helpful.
Business response:
Dear Gene, Thank you for sharing your experience. We're glad to know your overnight stay was restful and that you found the mattress comfortable. It's great to hear that parking and accessibility met your needs and that our team was able to assist you during your time with us. Even for a short visit, we aim to provide a relaxing and convenient environment, and we're pleased to know that came through. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations du... read more
Sheets and towels had some stains. Next door guest smoked right outside the smoke came in. Also, I called earlier in the day and explained I'll be coming late night around 11 pm., and they said it's ok, just call. I did, and it took 40 minutes for someone to open the door.
Business response:
Dear Amin, Thank you for your feedback. We’re sorry to learn that your stay was impacted by the various issues you mentioned. Your concerns will be shared with the team to ensure more timely service and better attention to room preparation. We appreciate you bringing this to our attention and hope to have the chance to provide a more comfortable and reliable experience in the future. Sincerely, Hotel Management
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,991 reviews.
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.