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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The 2 ladies I mainly dealt with at the desk were AMAZING! The room, however, was terribly humid at night, and I encoutered a couple bugs in the bathroom. When I accidentally took garbage to the wrong receptacle, the GM, who saw me head the wrong way, instead of just stopping me, followed me, and then proceeded to tell me where to go, after I'd already put the trash in that can. Not okay. Its never okay to follow a woman like that. I was not happy. When he came to my room about the air, I told him I was fine, and I wasn't co... read more
Business response:
Dear Melissa, Thank you for sharing your feedback. We are glad to hear that the team members you interacted with at the desk provided excellent service. We sincerely apologize for the discomfort you experienced in your room, as well as for any unease caused by staff interactions. Guest privacy and comfort are extremely important, and we take your concerns seriously to ensure a safe and respectful environment for all guests. Sincerely, Hotel Management
The bed was comfortable, which was the overall most important issue, didn’t really get that hotel quality feel from this stay. Wouldn’t really recommend for short stays. Place might be better if one was going to be there for a few days.
Bien
It was clean and comfortable.
Business response:
Dear Tammy, Thank you for your kind words! We’re so glad to hear that you enjoyed the quiet, clean atmosphere during your stay. Our team works hard to create a welcoming environment, and it’s wonderful to see that recognized. We look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
All shops are nearby, easy to get to...Hotel parking safe and reliable. The rooms are very clean The staff is very nice. I love them They always take care of me.
Came into room and 1 bed had stain mark on the bed sheet. Looked like a leaky ink pen stain.
Business response:
Dear Albert, Thank you for bringing this to our attention. We sincerely apologize for the stained bed sheet you encountered upon arrival. This is not the standard of cleanliness we strive to maintain, and we understand how unsettling it can be to find such an issue in your room. Your feedback has been shared with our housekeeping team to ensure more thorough inspections are carried out moving forward. Apart from this, we hope you had a great time here at Extended Stay America. We appreciate your patience and hope you’ll cons... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,226,663 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open tomorrow at 9:00 a.m.