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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall a nice stay. Property could definitely use some updating but not a bad place to stay. Staff was all nice and helpful when needed. Breakfast left a little to be desired but ok for an extended stay hotel.
Business response:
Dear Lindsay, We are delighted to hear that you had a pleasant stay! It is wonderful that our team was helpful and made a positive impression during your visit. We appreciate your candid thoughts on the property and breakfast—comments like yours help us better understand our guests’ needs. Thank you for choosing Extended Stay America. We hope to have the pleasure of welcoming you back again soon. Sincerely, Hotel Management
Very good
Business response:
Dear Justin, Thank you for your feedback. We are glad you had an awesome experience and truly appreciate you choosing to stay with us. It is always rewarding to know when a guest enjoys their visit. We would be delighted to welcome you back again soon to Extended Stay America. Sincerely, Hotel Management
Bad smell inside room. Need to clean it properly.
Business response:
Dear Debkumar, Thank you for sharing your experience with us. We are glad you chose to stay and appreciate your feedback, which helps us focus on areas that matter most to our guests. We are sorry to hear that aspects of the environment did not meet expectations. Your comments have been shared with our team so they can be addressed. We hope to welcome you again for a more comfortable and refreshing stay. Sincerely, Hotel Management
Just wasn't great
Business response:
Dear Joseph, Thank you for sharing your thoughts with us. We appreciate your feedback and are sorry to hear that your experience fell short of expectations. While we are glad you gave us the opportunity to host you, it’s clear there are areas where we can improve. Your comments will be reviewed carefully as we continue working toward a more positive guest experience. We hope you will consider giving us another chance to provide a stay that better reflects our commitment to comfort and quality. Sincerely, Hotel Management
A agua do chuveiro estava escaldante nao ficava fria. Nao Tinha secador de cabelo. Cheiro estranho no quarto. Cafe da manha Pessimo.
Business response:
Dear Gabriela, Thank you for sharing your experience. We regret that the shower temperature could not be adjusted and that certain amenities were not readily available in your room. Please be informed that hair dryers are available upon request at the front desk, and our team is always ready to assist you with any needs you may have. Our grab-and-go breakfast is designed for convenience, but we understand it may not have met your expectations. Your comments have been taken into consideration, and we will use them to enhance ... read more
We had called to specific hotel to request a room with no carpet due to my husband is in an electric wheelchair and it cannot move well. Our room had carpet. THe staff were very helpful, they tried to find another room but it smelled of ciigarett smoke. They gave a discount .
Business response:
Dear Mary, Thank you for sharing your experience regarding your time at Extended Stay America. We appreciate the opportunity to assist you with your room request and regret that a carpet-free option was unavailable. We’re glad that the solution we provided was helpful, and we hope to better accommodate your needs in the future. Sincerely, Hotel Management
Great
Business response:
Dear Wyatt, We are pleased to hear that you found Extended Stay America to be a peaceful and welcoming place. Creating a comfortable environment that feels like home is something we strive for, and knowing you experienced just that makes us truly happy. Thank you for choosing to stay with us. We look forward to welcoming you back whenever you are in the city. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,192 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.