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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Damp and moldy room and bug present We checked in around 10pm and the check in process was quick. The luggage trolley and the elevator was close by which was convenient. Our room was on the third floor and just a few steps from the elevator which I like since I have a bad back. The room felt old and damp and it smell moldy. While we were unpacking, I spotted a bug crawling on top of the dresser and I quickly squashed it. We reported this matter the next day and they offered a room change. The new room felt dry and fresh and ... read more
Business response:
Dear Gina, Thank you for taking the time to share your feedback. We're glad to hear that your check-in was smooth and that our elevator and luggage trolley location helped make your arrival more comfortable. However, we sincerely apologize for the condition of your initial room. We appreciate you bringing this to our attention. We're pleased that our team was able to offer a room change and that your new accommodation felt fresh and bug-free. Your comments are valuable and help us improve the quality of our rooms and overall... read more
Clean
Business response:
Dear Allen, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your comments about our clean and comfortable suites. We love to hear when a guest has had a restful time with us! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for giving us the opportunity to host your visit. We hope to provide you with another great stay soon. Sincerely, Hotel Management
El personal fue muy amable. Las instalaciones podrian mejorar
Business response:
Dear Jose, We’re glad to hear you enjoyed the friendly service at Extended Stay America! Your feedback about the facilities is appreciated, as it helps us understand where we can enhance the guest experience. Our team values comments like yours to guide improvements. Thank you for sharing your thoughts, and we hope to welcome you back soon for an even more comfortable and enjoyable stay. Sincerely, HotelManagement
room is spacious
Great shopping area. Clean. Nice staff
It was great
Business response:
Dear Melissa, Thank you for sharing your experience at Extended Stay America. Our team works hard to provide a comfortable and welcoming environment, and it’s always rewarding to hear that our efforts made a difference in your stay. We truly appreciate your kind words and look forward to welcoming you back again soon. Sincerely, Hotel Management
Never place and very convenience, friendly and respectful staff. Rooms clean and comfortable; ,hallway’s carpet has a small and a lots of stains, needs a deep cleaning . Lovely place.
The whole area was fenced I liked that, quiet area and convenient to the stadium.
Business response:
Dear shirley, Thank you for sharing your feedback regarding your recent stay at Extended Stay America. We appreciate your suggestion to improve our breakfast offerings and understand the importance of starting the day with a satisfying meal. While our current breakfast options are limited, we are continuously reviewing ways to enhance variety and quality to better meet our guests’ expectations. Your comments will be shared with our team to explore improvements and ensure a more enjoyable experience for future visits. We valu... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 3.3 star rating with 1,228,326 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.