This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hotel breakfast also the rooms bathroom fan was filthy and we’re breathing that air not good. The bats head sheets for blankets.
Business response:
Dear Jacklyn, Thank you for your recent review and for taking the time to share your experience. We’re glad to know there were aspects of your stay you found satisfactory. However, we sincerely apologize for the concerns you encountered with the room’s condition and the accommodations provided. Your comments are important to us and have been shared with the appropriate teams for immediate attention. We are continuously working to improve, and we hope you will consider giving us another opportunity to deliver a more comfortab... read more
We arrived for summer solatice and from the start was greeted by Sara front door staff. She provided us with food information about the rooms where to park, snd local restaurants. She wass mind to our sweet dog who was on his forstvroad trip as a puppy. We forgot our bowl at home abd she was able to accomodate us with a food bowl. She provided us with information on gran and go breakfast whcih she was honest. Oatmeal muffins a granola bars with coffee. We even were able to check in early and check out an hour later all due t... read more
Great front dest attendant. She was very polite and helpful! Clean room. Great location.
Tranquilidad
Business response:
Dear Dayami, Thank you for your kind feedback and for choosing to stay with us. We’re delighted to hear that you experienced a sense of tranquillity during your visit. Providing a peaceful and comfortable environment is something we strive for, and it’s wonderful to know we were able to offer you a restful stay. Your satisfaction is our priority, and we look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
It was a nice spot
Good location, clean rooms
Business response:
Dear ROB, Thank you for your kind feedback! We're glad to hear you enjoyed our convenient location and found the rooms clean and comfortable. Providing a welcoming and well-maintained environment is a top priority for our team, and it’s always rewarding to know our efforts made a positive impression.We truly appreciate your stay and look forward to welcoming you back soon! Sincerely, Hotel Management
Clean, safe, comfortable, quiet. I would definitely stay here again. Water pressure could have been better & breakfast was very light but other than that, we loved our stay! Friendly & helpful staff always on site too
Business response:
Dear Rebecca, Thank you for your kind and thoughtful review of Extended Stay America! We are glad to hear that you enjoyed our lively as well as secure environment and that our team made you feel at home throughout your visit. We appreciate your feedback regarding the water pressure and breakfast offerings, and we will take that into consideration as we continue to enhance our guest experience. It’s great to know you’d choose to stay with us again; come back soon! Sincerely, Hotel Management
Close to airport, this is the reason I booked it.
Business response:
Dear Heather, Thank you for choosing Extended Stay America for your visit, especially because of the convenient location near the airport. We're glad it met your needs and made your travel easier. It’s great to know the proximity was helpful during your stay. We look forward to welcoming you back whenever your travels bring you this way again! Sincerely, Hotel Management
The employees at this property were amazing and the full size fridge was a definite plus. The elevator was always in service. The AC was amazing. That said, the north stairs and luggage carrier, were dirty. The chair was torn/worn and the mattress cover was stained. Frequently there were strange ie broken down cars and a renovated bus in addition to smokers of tobacco and marijuana in the parking lot. Also, a simple fix there was nowhere to leave a key if checking out before office hours, 8 am I believe.
Business response:
Dear Cheri, Thank you for your thoughtful review and for highlighting the aspects of your stay that stood out positively. We are especially pleased to hear your kind words about our team. At the same time, we sincerely apologize for the concerns you encountered, and we understand how these details can affect overall comfort. Your feedback has been shared with the appropriate departments as we work toward creating a more seamless and welcoming environment. We hope to host you again and provide a stay that better reflects the ... read more
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 770,675 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.