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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Overall, we’ll file this under “you get what you pay for“ Pros: not expensive. All public areas and room were clean. Cons: tv signal was out most of the time. Charge for phone call to get WiFi to work(we had charge removed at checkout). Breakfast consisted of muffins, yogurt, instant grits and oatmeal, coffee, tea, and instant hot chocolate. This area could really use some improvement.
Business response:
Dear Phillip, Thank you for your detailed feedback. We’re glad to hear you found our hotel affordable and appreciated the cleanliness of the rooms and public areas. We apologize for the TV signal issues and any confusion regarding charges for WiFi assistance these have been addressed with our team to prevent future occurrences. We also appreciate your comments about breakfast and are exploring ways to enhance our offerings. Your input helps us improve, and we hope to welcome you back for a better experience. Sincerely, Hotel... read more
Great place to stay, very friendly staff and comfort is awesome
Business response:
Dear Oscar, It was a pleasure having you as our guest at Extended Stay America, and we appreciate you taking the time to share your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
Clean and in good repair
These extended stays usually have some unsavory characters that end up affecting the employees but not donatus. He was composed, professional, and easy to work with.
Very clean
Business response:
Dear Charles, Thank you so much for your kind words about Extended Stay America! We are thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a great deal to us, and we look forward to welcoming you back for another exceptional experience. Sincerely, Hotel Management
Convenient location. Malls nearby.
Business response:
Dear Akira, Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient and enjoyed the nearby malls. Providing a comfortable and accessible stay for our guests is very important to us. We appreciate your kind words and hope to continue meeting your expectations on future visits. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Surprised
Business response:
Dear Raul, Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience was surprising, and we would appreciate the opportunity to learn more so we can better understand and improve. At Extended Stay America, we strive to provide a comfortable and welcoming environment for all our guests. Your feedback is valuable to us as we continue to enhance our services, and we hope you consider giving us another chance in the future. Sincerely, Hotel Management
Clean, quiet property and friendly staff.
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 773,045 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is open now. It will close at 6:00 p.m.