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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Room could use a little deeper clean periodically (floors were dirty, lots of debris under bed, mold on bathroom ceiling, inside cabinets, etc). Just a little run down. Door keys worked sometimes on the first try, sometimes on the 25th. Staff was very friendly. We were only there for 2 nights for a tournament.
Business response:
Dear David, Thank you for sharing your experience. We sincerely apologize for the cleanliness and maintenance concerns you encountered, as well as the frustration with the door keys. While we are pleased to hear our team made a positive impression, we recognize the importance of a well-kept and fully functional environment. Your feedback has been shared with our staff to address these areas promptly. We are committed to improving our accommodations and guest satisfaction, and we appreciate you bringing these matters to our a... read more
Room was clean and comfortable but no soap or shampoo available. Kitchen had no utensils - thought an extended stay would have basics. No worries, we were only there for one night. Convenient location, good price.
Business response:
Dear Ruth, Thank you for sharing your feedback. We’re glad to hear that you found the room clean, comfortable, and the location convenient for your needs. We appreciate your understanding regarding the limited in-room amenities during your brief stay. Your comments about the absence of toiletries and kitchen basics have been noted, as they help us evaluate how we can better align with guest expectations—especially for extended stays. We’re committed to improving and hope you’ll consider giving us a future opportunity to offe... read more
Great location!!
Really appreciated the care and attention the staff gave. Also the aesthetic was nice; however the interior of the room, could use a little updating, especially the furniture/dressers. The bed was comfortable though. It was peaceful/quiet, and the security wasn’t bad. Thank you for an enjoyable stay.
the bed was soft
Business response:
Dear Brianna, Thank you for being our guest at Extended Stay America. We're pleased to know the bed provided the comfort you needed for a restful night. It’s always our goal to offer a relaxing environment for every guest. Whether you're staying for just one night or an extended visit, we aim to make your experience as pleasant as possible. Should you return to the area, we’d be glad to welcome you again and provide an even more enjoyable stay. Sincerely, Hotel Management
Never again will we stay in a extended stay hotel
Business response:
Dear Linda, Thank you for sharing your feedback. We appreciate your comments and regret that your experience did not meet expectations. Please accept our sincere apologies for any discomfort or inconvenience you may have experienced during your visit. Guest satisfaction is important to us, and we are continually working to enhance the quality of our accommodations and service. We hope you will consider giving us another opportunity in the future to provide a more pleasant and welcoming stay. Sincerely, Hotel Management
This is a family environment with friendly and helpful staff. The best part was no marijuana reeking in the rooms or on the property. Rooms appeared to be detailed cleaned despite this is an older hotel that is kept up nicely. The property was quiet and safe as I felt safe staying there alone with my 3 year old grandson.😊.
I was aboutb15 minutes past check-in and the registration man let me check I and it was fast
Business response:
Dear Kaye, Thank you for choosing Extended Stay America and for your terrific review. We’re glad to hear your check-in process was handled efficiently and appreciate your recognition of our team member’s assistance. At the same time, we acknowledge that timeliness and consistency are key, and we remain committed to improving in all areas. We hope to welcome you again soon for an even smoother and more enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,059 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open at 9:00 a.m.