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Extended Stay America Premier Suites - Yuma
- Hotels
- Yuma, AZ
About this business
Location details
550 Rio Vista Drive, Yuma, AZ, 85365, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The property was overall okay. The units are outdated and definitely need to be cleaned. The bathroom toilet was filthy, but I bring my own cleaning supplies when I go places, so I cleaned it myself. The location is great and has numerous resturants and stores nearby. Close to the expressway too.
Business response:
Dear Shanice, Thank you for sharing your experience. We’re glad the location was convenient and that you found the area accessible. However, we regret that the condition and cleanliness of the unit did not meet expectations. Your feedback has been noted and will be shared with the team as we work to improve our services. We appreciate you choosing to stay with us and hope to offer a better experience in the future. Sincerely, Hotel Management
No comment
Business response:
Dear Kevin, Thank you for sharing your feedback regarding your recent stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing. Sincerely, Hotel Management
Staffs are friendly
Business response:
Dear Lourdes, Thank you for your feedback. We’re glad to know the team made a positive impression during your stay. Their dedication to providing friendly and attentive service is something we take great pride in. We look forward to welcoming you back soon. Sincerely, Hotel Management
Nice big room, but breakfast was a bit lacking.
Comfortable and clean. Staff very friendly.
Business response:
Dear Joyce, Thank you for taking the time to post such kind remarks about Extended Stay America. We're pleased to know you had a comfortable and pleasant experience during your visit. It means a great deal that our team's friendly attitude helped create a welcoming atmosphere for you. We take pride in maintaining a clean environment and offering a stay that feels relaxed and hassle-free. Your kind words are appreciated, and we hope your next visit is just as enjoyable. We look forward to having you back with us whenever your... read more
Very nice I like here
I booked through Expedia and they overbooked the room type I had chosen. The lady on duty called me when they received the notification and quickly booked me into an available room that still worked for my husband and me. She was super nice and polite when we arrived and made sure that we were comfortable in the new room choice. We would stay there again.
Business response:
Dear Samantha, Thank you so much for highlighting the thoughtful service you received from our front desk associate—it truly means a lot. We are pleased the alternative room arrangement worked well for you and your husband and that the transition felt smooth and reassuring. It is always our goal to provide a seamless experience, and we are glad to know our team members helped make your stay comfortable. Knowing you would choose to stay with us again is the best feedback we could hope for. We look forward to welcoming you bac... read more
Check in was a breeze and the staff was very polite. I would stay here again
Frequently asked questions about Extended Stay America Premier Suites - Yuma
How is Extended Stay America Premier Suites - Yuma rated?
Extended Stay America Premier Suites - Yuma has a 4.3 star rating with 771,292 reviews.
When is Extended Stay America Premier Suites - Yuma open?
Extended Stay America Premier Suites - Yuma is closed now. It will open on Monday at 9:00 a.m.